Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies
Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies
Active

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies
Active

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies
Active

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Joey Chan
Senior Channel Infrastructure Manager
HSBC
277
MEMBER
Laura Cameron-Crichlow
ONQ Brand & Marketing Consultant
ONQ
500
MEMBER
Beril Gürkan
Deputy Director of Contact Center
Acıbadem Healthcare Group
2
MEMBER
Yassed Satria
Assistant Manager
Bank Indonesia
9

Member Profile

Tunca Meric (25 Yrs in the industry)
Head of Marketing and Business Development
Desmer Iletisim
Past:Turkcell Global Bilgi
Carrefour
173 Connections

   

NEW!

About Me, My Hobbies & Interests!

Top-manager used to work for international firms where did combined his managerial background with his vision and working experience.

Specialties

Marketing, Sales, Corporate Marketing, Natural Language .Understanding, Call Steering, Voice Biometrics - Vocal Password- Social Media Management - User Experience (U/X), Interaction Design, Self Service Channel Management, Customer Services, e-commerce, IVR, WAP, USSD, Kiosk, online services, Alternative Distribution Channels, Call Center Technologies, Call Center Infrastructure

Company Details

Desmer Güvenlik
Desmer was established in 2004 as a subsidiary of Metis Holding. Desmer broadened its services network in 2008 and have been providing value added call center services.

Desmer employs more than 1500 people and meets her clients’ both technological and social needs 7/24 through all communication channels.

Desmer is providing customer specific solutions through her broad experience, gained with her call center operations in the finance, energy and telecommunication sectors. Desmers continuously developing technological infrastructure allows her to offer tailor made solutions to the requirements of her clients.

Employee happiness and satisfaction is Desmers priority with her “Happy employees create happy customers” principle. With her loyal employees and cutting-edge technological infrastructure, Desmers aim is to help our customers enjoy “Wonderful Customer Experience”

By becoming a value added reseller partner of Aspect; Desmer continues supporting her customers via technology.
            (add)  

Editorial Contributions

2012 Top Ranking Performers Conference - Never Been? Read What Delegates Said!
We asked "If you had to write a paragraph to summarise the conference for someone who has never attended, what would you write?"

July 23, 2012
 10138 
Search for Members

Contact List
Sharon Price ContactCenterWorld
(Verified Admin)
Raj Wadhwani ContactCenterWorld
(Verified Admin)
Grace Heny 168Solution
(Verified Admin)
Pedro Gomes Teleperformance Portugal
(Verified Admin)
Isil Atasoy Odeabank
Khaled Ramadan 3D Vision Consulting
(Verified Admin)
Showing 1 - 7 of 173 items

Twitter Feed
Submit Event

Upcoming Events
Call & Contact Center Expo US 2023
Europe's leading call & contact center event is now arriving at the U.S., showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world!

Disco... Read More...
 5596 
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =