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Company Details

Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics.

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Editorial Contributions

Qualtrics announced the general availability of three new contact center innovations: Qualtrics Real-Time Agent Assist (RTAA), Automated Call Summaries (ACS), and Frontline Team Assist. These new solutions will empower organizations to create future-proofed operating models for customer care.

May 28, 2023 8:51 AM
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New AI-powered solution, Qualtrics Quality Management, gives contact center leaders critical insights on customer needs, agent effectiveness, and overall performance.
June 22, 2022 4:09 PM
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Qualtrics, the leader and creator of the experience management category, today announced a new integration that brings Qualtrics XM Discover’s AI and machine learning capabilities into SAP Service Cloud® to help customer service teams resolve customer issues, increase resolution rate and improve cus...
May 10, 2022 4:14 PM
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