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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
I offer transformational business development services to the Business Process Outsourcing & Offshoring industry in South Africa within the disciplines of new business development/contract acquisition, client relationship/ key account management, POPI implementation and marketing strategy.
★ WHO DO I SERVE?
The South African BPO Industry Investors looking to outsource in South Africa
✓ Executives ✓ Contact centre management ✓ Contact centre employees ✓ Contact centres in South Africa ✓ Corporates in South Africa ✓ South African Government
★ WHAT I DO I provide companies with winning strategies that grows the business I optimise profit I move contact centres up the value chain by acquiring new and sustainable contracts
★ HOW I DO IT DIFFERENTLY By mining the intrinsic value in relationships, through understanding how everything affects everything else, relationship-building and the harvesting of market intelligence and trends to formulate new concepts remain my strongest competitive differentiators.
★ METHODOLOGY ♞Sharing:Facilitating learning by working with the clients’ people, developing their skills ♞Integrity:Demonstration of open-mindedness and flexibility, with the authority to act ♞Insight and Creativity: Adopting a fearless, “provocative” style that challenges the client to see old things in new ways, and also to see new things. Attaining a thorough understanding of the clients’ business reality and challenges, and being allied to an ability and commitment to ...Please Login (add)