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I offer transformational business development services to the Business Process Outsourcing & Offshoring industry in South Africa within the disciplines of new business development/contract acquisition, client relationship/ key account management, POPI implementation and marketing strategy.
★ WHO DO I SERVE?
The South African BPO Industry Investors looking to outsource in South Africa
✓ Executives ✓ Contact centre management ✓ Contact centre employees ✓ Contact centres in South Africa ✓ Corporates in South Africa ✓ South African Government
★ WHAT I DO I provide companies with winning strategies that grows the business I optimise profit I move contact centres up the value chain by acquiring new and sustainable contracts
★ HOW I DO IT DIFFERENTLY By mining the intrinsic value in relationships, through understanding how everything affects everything else, relationship-building and the harvesting of market intelligence and trends to formulate new concepts remain my strongest competitive differentiators.
★ METHODOLOGY ♞Sharing:Facilitating learning by working with the clients’ people, developing their skills ♞Integrity:Demonstration of open-mindedness and flexibility, with the authority to act ♞Insight and Creativity: Adopting a fearless, “provocative” style that challenges the client to see old things in new ways, and also to see new things. Attaining a thorough understanding of the clients’ business reality and challenges, and being allied to an ability and commitment to ...Please Login