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Member Profile

Victor Raafat (16 Yrs in the industry)
Service delivery manager

Raya Contact Center
(Verified Admin.)7 Connections

NEW!

About Me, My Hobbies & Interests!

Service Delivery Manager with significant experience in Customer Service, Contact Centers, Omni-channels, BPO and Outsourcing. Excellent technical project management skills with the ability to understand business requirements and translate into project design. A strong leader and collaborative team player with excellent communication skills.

Company Details

Raya Contact Center

RAYA provides customer support on behalf of clients across verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people. RAYA has been the most preferred partner of customer service, technical support, and global services for fortune 1000 companies across North America, Europe, the Middle East, and Africa since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA provides an array of integrated business process outsourcing solutions supported by robust strategies, continuous improvement, and innovation.

https://rayacc.com