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Member Profile

Victor Raafat (17 Yrs in the industry)
Service delivery manager
Raya Contact Center
25 Connections

NEW!

About Me, My Hobbies & Interests!

Service Delivery Manager with significant experience in Customer Service, Contact Centers, Omni-channels, BPO and Outsourcing. Excellent technical project management skills with the ability to understand business requirements and translate into project design. A strong leader and collaborative team player with excellent communication skills.

Company Details

Raya CX

RAYA Customer Experience is a business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle East, and Africa in 25 different languages.

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