Our Prestigious 2018 Global Contact Center, Customer Service and Help Desk Awards close for entry soon!
If you want to represent the BEST in your nation in the 13th annual awards make sure your entries are submitted by 15th January 2018* (or 31st Jan if you are a corporate member or go for the premium award program)FIND OUT MORE
* note entry dates are based on where your center is located
Adelina Call Center was established in July 2004 in Ukraine to help our customers to gain and retain clients using modern marketing & communication technologies, providing professional outsourcing call center inbound/outbound services in Ukrainian, Russian, Kazakh, Belarussian, Polish, English, Spanish, German, Turkish and Italian languages. Today our team of more than 2000 employees provides whole range of services in the following directions: - Business Process Outsourcing for various business segments, including financial institutions, telecom providers, e-commerce, embassies, FMCG, TV-shops marketing agencies etc.; - Bed Debts Collection for banks, insurance & telecom companies and utilities; - Mystery Calling & Mystery Shopper for quality assessment; - Outstaffing with full cycle of paper work; - Software development & coding for Call Center needs. We guarantee high level of reliability working on 7 independent call center sites located at Kiev, Lviv, Kharkiv, Belgorod, Minsk & Almaty.Please Login