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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Warren Bobrow, Ph.D. specializes in employee selection, manager assessment, structured interviews, and opinion surveys. Dr. Bobrow has worked in a diverse range of industries, including customer contact centers, finance, health care, petroleum, retail, distribution, telecommunications, utilities, apparel manufacturing and the public sector throughout North America and India. He strives to create assessment programs designed to meet specific client needs that are easily managed. Dr. Bobrow brings experience in working with human resources and operations executives and creativity to projects, many of which include the use of advanced computer technologies to deliver the most value possible to clients. Please Login