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William Fugette (22 Yrs in the industry)
Contact Center Director
Agero
Past:eCampus.com
MCI WorldCom
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Agero, formerly Cross Country Automotive Services, is the innovative industry leader in the combined roadside assistance, connected vehicle services, and claims management market. For almost 40 years, we’ve provided vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans, turn-key connected vehicle services, and efficient claims management solutions. Our award-winning service helps motorists in their time of need while building customer loyalty for our clients, which include 100 corporate entities and their 75 million customers.
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ContactCenterWorld - Top Ranking Performers Awards Americas 2017: Ranked #1 for Best Contact Center ...
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