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Member Profile

Yossi Abraham (23 Yrs in the industry)
President

Zappix
(Verified Admin.)

Past:

Allot Communications
Comverse

3 Connections

NEW!

About Me, My Hobbies & Interests!

Currently President of Zappix. Over 19 years of experience in various managerial roles, mainly in the Telecom and IT industry. Managerial positions include sales and business development, marketing, account management, operations and service management, project management and chief of staff with extensive general management experience.

Company Details

Zappix

Zappix transforms the user journey during contact center interactions.
The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service rates, reducing costs, and providing up-sell opportunities, while improving customer satisfaction.

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Editorial Contributions

How Michael's Saved $47,000 in 3 Months with Visual IVR

When Michael's implemented Zappix Visual IVR during peak shopping season, the company experienced over 75% call containment, saved over $47k in 3 months, and prevented 13k calls from going to an agent.

May 30, 2018