Cookie Preference Centre

Your Privacy

Strictly Necessary Cookies

Performance Cookies

Functional Cookies

Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies
Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies
Active

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies
Active

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

Targeting Cookies
Active

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

BECOME
A MEMBER
TODAY TO:

Network
Post Content
Enter Awards
+ Much More

CLICK HERE

[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER

Rajrupa Raghavan
Project/Product Owner-Manager

Consultant

210

MEMBER

David Spore
President

Alcor Consulting, Inc.

107

MEMBER

Muhammad Luthfi
HR

Bank Indonesia

MEMBER

Yonatan Rizky Fernando
Call Center Agent

Bank Negara Indonesia

MEMBER

Grace Heny
Director

168Solution

2430

EXECUTIVE MEMBER

Tracy Hays
Director, Customer Service

Nordic Naturals

Member Profile

Yuki Nguyen
3 Connections

NEW!

About Me, My Hobbies & Interests!

§ More than 8 years in Customer Service for B2B and B2C industry, I have experiences in building up a Customer Service team that enables us deliver the best service performance. My responsibilities are: - Recruiting, Training and Developing team resource - Establishing and Implementing working processes/ procedures - Working with 3rd party or cross-functional teams to set up technical system - Planning and Managing Project - Maintaining highest Satisfaction level through many activities aligned with company’s goal. - Handling Crisis / Critical complaints from customers