SUMMARY OF QUALIFICATIONS · 10 Years experience in all facets of Contact Center and Assistance Operational field. · Proven leadership and managerial skills. · Very good knowledge of operation management, customer services, contact center and assistance sector. · Proficient in all phases of organizing and coordinating operational projects, meeting deadlines and meeting budgets. · Built up and successfully managed, two DA services, three department of insurance claims notice, one inter-corporate rent a car firm and one department of motorized claim assist.
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