. I am qualified in Criminology; however I could not find employment within my field of study. Being a spring chicken at the time I was presented with an opportunity by Cell C as a simple sales consultant. I came into the environment nervous, however I accepted the challenge and since then proceeded. The enjoyed of achieving my goals kept me within the contact centre environment. It was nine months after being a sales consultant I was given the opportunity of being a team leader. I was in the position for five years with Cell C, before I entered the market for development and a new challenge. I was then approached by Innovation Group and given the opportunity of developing my skills. It is a year that I am with Innovation Group and I am enjoying the challenge. My goal is placed on being the next manager.
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