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RISING STAR Recognition Program

"I have always believed that the way you treat your employees is the way they will treat your customers and that people flourish when they are praised."

Sir Richard Branson

Almost every company rewards employees for their contributions and this is a great boost to motivation 

What if you could go even further with a unique and massively rewarding opportunity to show your staff they are extremely valued and part of a global community of 'Rising Stars' 

How would they feel knowing you are allowing them to get recognition beyond your company and in front of the massive and global contact center and CX world?

for YOUR Rising Stars it adds immense value beyond the traditional. 

It's next-level recognition!


Introducing the 2024 Rising Stars Program. A reward and incentive program that helps take your stars to new levels of performance

Program overview - watch this video!


This is a very unique and one-of-a-kind recognition program for those you value and is only available from - the Global Association for Contact Center & Customer Engagement Best Practices 

Here is how it works!

You run the usual award and recognition programs adopted by your company and select from the 2 options below 

Option 1 - (basic option) Y
ou fill in an easy-to-use Rising Star form describing how the staff member(s) you want to be recognized performed together with their photo and we will showcase them on our website which has over 220,000 members worldwide. This alone will increase their motivation and energize them to continue to perform and be recognized by our association as someone to watch as their careers grow! 

Option 2 - (the premium option) In addition to Option 1 above, You invite them to be our guests at the NEXT-GEN Contact Center & Customer Engagement Best Practice events taking place throughout the year as an incentive reward from your company. They get to participate in one of the most highly rated education and training programs in the contact center and CX world and can be Certified in Contact Center Best Practices!

At the event they attend (we run 4 every year), we will publicly recognize and praise them in front of industry leaders from around the World and they will in turn learn many best practices to take back to your organization - they will literally be energized and come back looking like a superstar as they share and help implement strategies that will enhance your employee engagement, customer engagement, how o reduce costs and increase performance.  We recommend you ask them to present a report to you are other leaders in your company so they get even more exposure as superstars!

Remember,  you identify the rising stars so you are in total control of who gets the rewards - it's that easy! 

What's the investment?

Great question - if you send your staff to our event for us to publicly recognize them - there is no extra cost if they have a full or premium conference ticket. Just let us know 4 weeks in advance if you would like them to be recognized on stage, with photos and a Rising Star trophy and it's done! See down below for our 2024 Next Generation Series

The 2024 Next Generation Series:


If you can't send them, then we ask for a fee of just 195USD to share their details on a page with rising stars and you of course can tell them we at, the global association have them listed as a RISING STAR 

For those who competed in our annual Global Top Ranking Performers Awards but did not make the finals (it's tough!) we can also recognize those individuals if they are attending our events!

and, if you think your staff members, your teams, and even your company want to win awards at the highest level, consider the annual Global Top Ranking Performers Awards - find out more here


For more information about the RISING STAR Recognition program, please email Raj Wadhwani at or complete the form at this link Rising Star


FAQ / Frequently Asked Questions

Q: We are a newly established company and have never been part of the contact center world, can we apply for the RISING STAR??
A: Absolutely yes, you select who gets the recognition.

Q: We want awards, not just a recognition program where we choose - should we go for the Global Top-Ranking Performers Awards?
A: Our Global Top-Ranking Performers Awards is a High-level awards program where you will get recognized not only in your region but also in the world and it’s our 19th annual program. So, if you’re looking for more challenging and more recognition, Global Top-Ranking Performers is the best choice for you to enter

Q: What job titles/levels can receive the Rising Star recognition?
All levels! even CEO's who are new to the industry, however, most will likely put forward front-line professionals, supervisors, and first-time managers 


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