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News

Soon, a Helpline for Patients at Government Hospitals
The city Health Department has announced that a helpline number will be launched soon for patients a...
Hinduja Global Solutions and NASSCOM Foundation Launch a Center of Excellence
The center to train at least 100 Persons with Disabilities (PwDs) and make them job ready
It is HGS...

Articles, Case Studies, Interviews

Five Insightful Metrics For Customer Service Reports?
Customer service suite and ticketing platform helps you to manage and equip your service team.
Turkish Automotive Company Reflects on Gold Medal Win in Customer Service
Dogus Otomotiv in Turkey was named Best in Customer Service for a Medium In-House Contact Center at ...

Forum Postings

Top Tips For Getting Your Staff To Improve Customer Service
Good customer service can really help your business a lot and your business will grow more and be mo...
IVR Technology Group Launches Prestophone
If interested in Prestophone, please feel free visit the website for more information: www.prestopho...

Companies

Andy Barker Coaching Ltd
My name is Andy Barker. I run Andy Barker Coaching Ltd along with the valuable contribution of sever...
         
Contact Centre Action
The services provided by Contact Centre Action, and the experience we have is unique in the market t...
         

Videos

HELP DESK COMPLETE

August 10, 2017 5:00 AM

Conference Gallery

Blogs

Cheena Shekhawat - Aria Telecom Launches Interception Voice Recorder with Location Tracking

With the growing concern of security and surveillance, Police and defense agencies are constantly ...

Events

International Contact Center Week
Celebrate. Appreciate. Elevate.
Be a Part of the Only Week Long Celebration Dedicated Exclusively t...

Tips

Quantity, Quality, Cost
If I were a contact center manager looking to establish a new center there would be three things I w...

Upcoming Events

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International Contact Center Week
Celebrate. Appreciate. Elevate.
Be a Part of the Only Week Long Celebration Dedicated Exclusively to the Contact Center Industry!
September 10th - 1... Read More...