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Internet Call BackTransaction
/define.aspx?id=c042cfb6476c4e57832123a8ecdfcf3e
this feature allows a user to choose a call back option and view internet web pages at the same time internet call me transaction call me button
Internet Call Through Transaction
/define.aspx?id=885e0fabb8bb4b1088cd5889ab98aee1
the opportunity for users to choose options that will directly connect them to the agent still accessing the website
Call
/define.aspx?id=eba79fd545cf4c208484a8e6dd1fb417
also called transaction and customer contact a term referring to telephone calls video calls web calls and other types of contacts

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