You must be logged in to browse to the rest of the results.
Auto Attendant /define.aspx?id=cdcc314411c84c60849861bba5952980 previously known as interactive voice response system or ivr this processes the request of the caller and may route them to a live agent or play a response such as a recording of the company address it |
Interactive Voice Response /define.aspx?id=e394ba3ef1684f208bde9ae9b04efd41 a communication system designed to speak with the incoming caller and give them a list of menu items voice response unit aru ivr vru audio response unit |
Audiotext /define.aspx?id=9ff992df3da74acd96123f01b64e9f99 a voice processing system that allows callers to choose from a variety of options by using their touchtone phones audiotex ivr |
Voice Recognition /define.aspx?id=efc7612418b94a0297ceb2e23d619984 computerized software that allows for an individual voice to be recognized and responded to ivr speech recognition |
Key IVR /company/key-ivr.aspx key ivr provides secure cloud payment solutions to organisations and contact centres across the globe protecting hundreds of businesses and their customers businesses can increase their revenue and con |
MaxContact /company/maxcontact.aspx solutions including intelligent routing business analytics inbound outbound configuration ivr automation quality call recording speech analytics scripting and workforce management pip hough |
Cludo Sp. z o.o. /company/cludo-sp.-z-o.o..aspx multi channel contact center phone email chat fax sms video social media wfm scripter agent visual ivr hosted 3cx telecommunications services k robert malek anna sokołowska krzysztof niewidziajło |
Dimakatso Dicky Maledu /profile/dimakatso.dicky.maledu/ ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce startek south africa startek is th |
virtual call center empowers indian businesses to enhance customer interactions /view/contact-center-news/virtual-call-center-empowers-indian-businesses-to-enhance-customer-interactions.aspx ivr number call recording ccaas and real time analytics allowing businesses to handle customer inquiries efficiently and effectively we are excited to bring fonada virtual call center to indian busines |
xCALLY /company/xcally.aspx xcally shuttle provides an cti for asterisk call centers plus drag and drop ivr asterisk call center mercedes barbuti |
Mercedes Barbuti /profile.aspx?pid=f949137950fd4f5493e4fd523a123479 sales xcally shuttle provides an cti for asterisk call centers plus drag and drop ivr xcally shuttle provides an cti for asterisk call centers plus drag and drop ivr xcally asterisk call center united |
telinta redesigns its virtual office hosted pbx solution /view/contact-center-news/telinta-redesigns-its-virtual-office-hosted-pbx-solution-to-help-itsps-serve.aspx ivr set up call routing set up conference calls and more we made virtual office easier and faster to use so that our voip service provider customers can better succeed in winning end users explained al |
Twinkle Sood /profile.aspx?pid=0f806b2bffcd43c9b7feedbe25ce4296 ivr resulting in superior business results for its clients startek is a global provider of technology enabled business process outsourcing solutions the company provides omni channel customer experienc |
VOZIQ /company/voziq.aspx based on applying cloud based text analytics on agent notes and interaction data from various sources like call centers customer surveys ivr data etc vozuq amanda smith sidda raviteja ganesh kulkarni |
Neha Iyer /profile/neha.iyer/ ivr resulting in superior business results for its clients startek is a global provider of technology enabled business process outsourcing solutions the company provides omni channel customer experienc |
3CLogic /company/3clogic.aspx ivr acd predictive dialer etc 3clogic provides a powerful reporting framework with business analytics and real time scripting engine 3clogic inc 3c logic lindsey stalnaker guillaume seynhaeve raj sharm |
Hammer /company/hammer.aspx ivr and digital channels hammer solutions play a pivotal role in ensuring excellence in the day to day operation of more than 250 large enterprises including 6 of the top 1 hammerrtc kurt dahlstrand |
Abhinandan Jain /profile/abhinandna.jain/ ivr resulting in superior business results for its clients startek is a global provider of technology enabled business process outsourcing solutions the company provides omni channel customer experienc |
Robert Bezuidenhout /profile/robert.bezuidenhout/ call centre bpo operations operations consultant south africa i started my career as an it apprentice for an outsource call centre company i quickly learnt the basics of networking and ivr programming |
Umesh James /profile/umesh.james/ ivr resulting in superior business results for its clients startek is a global provider of technology enabled business process outsourcing solutions the company provides omni channel customer experienc |
STARTEK USA /company/startek-usa.aspx ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce aegis usa tony antenucci peter har |
K /profile/karol.popa/ ivr hosted 3cx telecommunications services cludo sp z o o cludo offers professional solutions contact center magic quadrant gartner model contact center as a service ccaas multi channel contact center |
Tony Antenucci /profile/tony.antenucci/ ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce startek usa startek is the custome |
Daniel Castilho /profile/daniel.castilho/ ivr asr inbound outbound services scripts tickets chat rrss crm reporting analytics quality e learning sms text to speech and other functions after more than seven years in the market it is characteriz |
GoContact /company/gocontact.aspx ivr asr inbound outbound services scripts tickets chat rrss crm reporting analytics quality e learning sms text to speech and other functions after more than seven years in the market it is characteriz |
Ndivhuwo Mashamba /profile/ndivhuwo.mashamba/ ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce startek south africa startek is th |
Eileen Liow /profile/eileen.liow/ ivr manager anz has a strong foundation in australia new zealand and asia pacific and our strategy is to connect customers across our regions with each other and with markets we provide a range of bank |
Choosing the Right Contact Center Software for Financial Institutions /blog.aspx?uid=7fbe8aa9e8d04f38853f7dab0835fa89&id=093ab8bc-3caf-4e6a-914e-e473c515fd9d ivr to advanced features such as predictive dialer crm integration analytics and reporting tools     once you have decided on the features it would be easier for you to set a reasonable budget |
Xceed /company/xceed.aspx ivr email web chat and social media support xceedcc xceed group xceed contact center xceed cc xceed asia xceed bpo maged el emam shada amer yasser el zainy mcteam xceed mohamed abbass mahmoud refaat mo |
Inés Martinez /profile/imartinez/ marketing interactive powers provides voice and video technologies for cloud based services and on premises our smart ivr video rtc platforms provide easy to use omnichannel real time communications br |
Craig Vretas /profile/craig.vretas/ ivr ameridial is headquartered in canton ohio offering u s based as well as near shore and off shore call center solutions we are specialists in healthcare communications direct response tv and radio n |
IntelePeer, Inc. /company/intelepeer-inc..aspx ivr inc prosodie interactive intelepeer holdings inc advantone inc nicole mcgahey robert galop paula turco tom ostenson stian ulriksen lindsey kocel brad taylor leah butler caleb sperry toney mauzy nak |
Ansafone Communications /company/ansafone-communications.aspx ivr and acd applications and outbound cti platforms we provide clients with exceptional answering solutions stellar outbound telephone marketing key live reporting with up to the minute data and an unb |
TIm Clarke /profile/tim.clarke/ ivr and acd applications and outbound cti platforms we provide clients with exceptional answering solutions stellar outbound telephone marketing key live reporting with up to the minute data and an unb |
Ameridial Inc. /company/ameridial-inc..aspx ivr ameridial is headquartered in canton ohio offering u s based as well as near shore and off shore call center solutions we are specialists in healthcare communications direct response tv and radio n |
Pragyan Roy /profile/pragyan.roy/ ivr across the world which offers unique contextualized engagement for every interaction strong knowledge on emerging market trends and responsible for implementing complex technology transformations |
Peter Hargittay /profile/peter.hargittay/ ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce aegis usa startek is the customer |
Nimblevox /company/nimblevox.aspx nimblevox providers of cloud communications hosted ivr sms solution drag and drop service creation tool and apis interact incorporated interact inc software systems |
Leading Energy Distributor Jemena Partners with Startek to Reimagine Customer Experience /view/contact-center-news/leading-energy-distributor-jemena-partners-with-startek-to-reimagine-customer.aspx ivr and deployed four natural language voice bots driven by 112 distinct intents and over 900 initial training use cases the cx transformation delivered by startek has been a game changer their success |
STARTEK /company/startek.aspx ivr resulting in superior business results for its clients ucms group ltd startek inc startek international startek europe ltd peoplesupport inc people support com people support inc ccn group pty ltd |
Steve Pels /profile/steve.pels/ ivr workforce management call recording cti speech recognition biometric verification quality management performance management customer surveys outbound diallers and speech analytics – in both on prem |
Seema /profile.aspx?pid=9953e5e8c47143ccaba099cdbc406f94 sales and marketing manager products 1 contact center solution ccs 2 contaque unified communication suite 3 ivr solution 4 vos solutions 5 voice logger 6 ipabx 7 dnc management system products 1 contac |
Kobus Van Der Westhuizen /profile/kobus.van.der.westhuizen/ ivr and back office support headquartered in denver colorado startek has delivery centers onshore near shore offshore and virtually through its startek@home workforce aegis south africa startek is the |
Yossi Abraham /profile/yossiabraham/ president zappix transforms the user journey during contact center interactions the cloud based zappix visual ivr on demand platform provides a full visual experience for customers increasing self se |
Zappix /company/zappix.aspx zappix transforms the user journey during contact center interactions the cloud based zappix visual ivr on demand platform provides a full visual experience for customers increasing self service rate |
Maged El Emam /profile/maged.el.emam/ ivr email web chat and social media support xceed is a global provider of quality multi lingual business process outsourcing services and is engaged in managing extensive outsourcing and leasing agreem |
Rui Marques /profile/rui.marques/ ivr asr inbound outbound services scripts tickets chat rrss crm reporting analytics quality e learning sms text to speech and other functions after more than seven years in the market it is characteriz |
Anuj Kapoor /profile/anuj.kapoor/ ivr solutions etc promind solutions pvt ltd we are india's leading full spectrum contact center setup & management organization we manage and maintain contact centers for india's most recognized player |
Promind Solutions Pvt. Ltd /company/promind-solutions-pvt.-ltd.aspx for both inbound and outbound calls involving multilingual assistance 24 7 helpdesk live chat services tech support virtual receptionist ivr solutions etc promind integrated management anuj kapoor |
Megan Evitts /profile/megan.evitts/ ivr call recording call forwarding and enhanced routing avoxi is a cloud communications provider focused on meeting the international calling needs of call centers hotels tour operators and global ente |