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Benchmarking Study

The Top Ranking Performers in the Contact Center Industry Global Benchmarking Study can give you everything you need.
  • All the best metrics in easy-to-read graphic format - to save you time
  • Sectioned by category so you can target your planning - directly focused on your needs
Find out more Global Benchmarking Study

Conference Sponsorship

There are so many reasons to sponsor such a prestigious industry event:
  1. To promote your products and/or services
  2. To position your solutions with industry leaders
  3. To show you support the industry initiative for image enhancement
  4. To congratulate the winners and celebrate their award winning achievements
Find out more Sponsor These Events

Conference Tickets

NEXT GENERATION Contact Center & CX Best Practices Conferences - all members welcome!

Learn from the undisputed best in the industry and improve your contact center performance - The best of the year will be sharing their secrets, challenges and best practices.

Find out more Conference Section

Corporate Membership

Corporate Members Receive:
  • Logo to indicate your membership level
  • Membership certificate
  • 2 FULL Conference Passes to any of our events
  • 10% off lowest available price for additional conference tickets from
  • Free use of TopPlace2Work - employee engagement tool
  • Free access to benchmarking reports
  • For vendors - free advertising options

Find out more Corporate Membership Options

General Membership

We are proud of who we are and the individuals who have joined us. Browse our lists, to see the companies and their industry professionals who have signed up with

Find out more Members Directory

Members Choice Awards

The award for industry vendors! Get feedback on your products and services and win the prestigious Members' Choice Award!

Find out more Members' Choice Awards

Top Ranking Performers Awards

These awards create opportunity for everyone within the Contact Center industry to be seen as the Best in the World at what they do!

Whether you are a leader, technology innovator, agent, support professional or a vendor, there are 34 awards available to win. You have several opportunities to compete directly against your peers in your geographical region - Europe, Middle East & Africa, Americas or Asia Pacific. Winners at the regional level will then move on to compete at a global competition in Las Vegas!

Awards will be given for each of the categories including trophies for winners, runners up medals and highly commended certificates.

Find out more here Top Ranking Performers Awards

Top Ranking Performers Conferences

Learn from the undisputed best in the industry and improve your contact center performance - The best of 2020 will be sharing their secrets, challenges and best practices.

... 100% practitioners 0% vendors speaking!

Find out more here Conferences

About us - in 60 seconds!

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Upcoming Events

The place where the world's best meet and share their best practices!

A place for professionals to learn the latest and greatest strategies and ideas and to connect with the elite in the industry. 

This is the highest rated industry event with ... Read More...

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