Welcome to our Industry Solutions directory for all your contact center, help desk and CRM needs. We have brought together many of the key industry players so that you can select the products and services that will help you improve business performance, reduce costs and enhance customer service in your contact center.

	PREMIUMAvizent Ltd (VIEW OUR PAGE) Advanced AI technology and Natural Language Processing delivered to clients in the Cloud that harnesses both voice and digital conversations. The focus is on building an environment where intelligent ... (view more)
	PREMIUMConceptCall (VIEW OUR PAGE) Аутсорсинговый контакт-центр ConceptCall| КонцептКолл специализируется на исходящем и входящем телемаркетинге: мы предоставляем услуги по осуществлению холодных звонков и продажи по телефону, проводим... (view more)
	PREMIUMCTI Software (VIEW OUR PAGE) CTI Software is the creator of custom application called Davos, which complements the telephone client solutions with intelligent features such as automated call attendant, call recording and archivin... (view more)
	PREMIUMFuture Gen International Pte Ltd (VIEW OUR PAGE) Outsourcing provider of English Call Centre services, Audio Transcriptions, Big Data ETL (Extract, Transform, Load) , Big Data Visualization, Big Data Predictive Model Generation
	PREMIUMHigherGround, Inc. (VIEW OUR PAGE) HigherGround develops data collection, information storage, and interaction analytics solutions that easily transform data into actionable intelligence, enabling operational optimization, enhanced per... (view more)
	PREMIUMPremier CX (VIEW OUR PAGE) Working with many UK contact centres and countless high-street brands, Premier CX are a customer touch point agency. As a provider of audio and visual solutions, Premier CX reduce costs and increase c... (view more)
	8x8 Inc. 8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati... (view more)
	Accenture Accenture is a global management consulting, technology services and outsourcing company. Accenture collaborates with its clients to help them become high-performance businesses and governments. With ... (view more)
	Alorica At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to custom... (view more)
	Altitude Software Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude S... (view more)
	Amazon Web Services Amazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these ser... (view more)
	Arise Virtual Solutions Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho... (view more)
	Arvato The arvato services group provides international outsourcing solutions to a wide range of businesses both nationally and globally. Its clients include leading companies in the automotive, telecommunic... (view more)
	Aspect Software Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud... (view more)
	AssisTT AssisTT, serving in 20 cities and 25 different centers throughout Turkey with approximately 10 thousand employees, is a customer contact point. It also serves as a strategic companion to many public o... (view more)
	Astro Astro Malaysia Holdings Bhd is Southeast Asia’s integrated media group with key operations in pay-TV, Radio, Content and Digital. Astro today has a 66% penetration of TV homes in Malaysia or 4.7 milli... (view more)
	AT&T Recognized as a worldwide provider of IP-based communications services to businesses, AT&T is also a provider of wireless, high speed Internet access, Wi-Fi, local and long distance voice, and directo... (view more)
	Atento Atento is one of the largest employers in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Br... (view more)
	ATOS Atos is an international information technology services company with annual 2011 pro forma revenue of EUR 8.5 billion and 74,000 employees in 48 countries. Serving a global client base, it delivers h... (view more)
	Avaya Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an... (view more)
	Bircom With more than 40 years of experience, Bircom has been providing communication solutions to companies of all sizes and companies from all sectors and has been the distributor of companies which are al... (view more)
	Bright Pattern Inc Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n... (view more)
	BT BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all ... (view more)
	C Square Consulting Ltd. C Square Consulting is Pakistan's leading IT Solution Provider.
	CallMiner CallMiner is a provider of enterprise speech analytics. CallMiner believes that resolution is the fundamental driver of positive customer experiences. With the tagline “Listen to Your Customers, Impro... (view more)
	Centris Information Services Centris Information Services is a nearshore customer contact center focusing on bilingual call center and support services.
	Cisco Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The... (view more)
	CMC - Customer Management Center Having been established in 2000, CMC (Customer Management Center) has been dedicated to provide unprecedented quality contact center services for both Turkish and European markets. Today, with almost ... (view more)
	Concentrix Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a business services company. We focus on customer engagement and improving business outcomes for over 450 global clients acr... (view more)
	ConSol Limited ConSol bridges the gap between governments, corporations institutions and their stakeholders using best-in-class technology, facility provides efficient services in exchange of valuable information so... (view more)
	Convergent Founded in 1978, Convergent Healthcare Recoveries, Inc. (CHRI) increases bad debt collections for top performing healthcare providers across the nation. We remain sensitive to patients and their finan... (view more)
	Crystel BPO/Outsoursing Contact Center
	DialAmerica Marketing Inc DialAmerica, headquartered in Mahwah, New Jersey is one of the nation's privately owned telesolutions companies. We've been around since 1957. Our 5,000 employees work on behalf of our clients every d... (view more)
	D-SMART D-Smart is a Turkish satellite television provider launched in 2007. It launched high-definition television broadcasts in 2010.
	Eckoh Eckoh is the UK’s largest provider of hosted speech recognition services, with experience in successfully deploying self-service solutions. These allow our clients to efficiently manage their contact ... (view more)
	eGain Corporation eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom... (view more)
	EkoCCS Contact Center Services Founded in 2010, Eko Contact Center aims to be a fresh, dynamic and accurate business partner for its customers thanks to its contemporary operation, technical infrastructure, sector-specific software... (view more)
	Five9 Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact... (view more)
	Forrester Forrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public.
	Genesys Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in... (view more)
	Genex Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and... (view more)
	GoContact
	Grandstream Grandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
	HKT HKT is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and... (view more)
	Horizon Contact Centers Horizon is an on demand international Contact Center and (BPO) Company.
	Intelenet Global Services Intelenet Global Services is an Information Technology Enabled Services (ITES) provider delivering contact center and business process outsourcing (BPO) services to global clients. The company provide... (view more)
	IST About IST Integration, Service and Technologies (IST) is a system integrator in the Middle East, specializing in unified communications. With broad expertise in contact center applications such as au... (view more)
	Mitel Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ... (view more)
	NCR Corporation NCR Corporation a provider of consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR... (view more)
	NewVoiceMedia NewVoiceMedia is a global provider of cloud technology which helps businesses sell more, serve better and grow faster
	NICE Systems NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re... (view more)
	Noble Systems Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno... (view more)
	NOS NOS is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for Pay TV, internet, voice and data to all market segments - Residential, Personal, Corpora... (view more)
	NTT East Service.,co.ltd
	Orange Business Services Orange Business Services is the enterprise communications arm of France Telecom.
	PT Telekomunikasi Indonesia Telkom Group is the only state-owned telecommunications enterprise as well as telecommunications and network service providers in Indonesia. Telkom Group serves millions of customers throughout Indone... (view more)
	Puzzel Puzzel (formerly Intelecom) builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel also encompasses leading mobile messaging and mobile payments... (view more)
	Quality Contact Solutions Quality Contact Solutions (QCS) is a 100% U.S.-based B2B and B2C telemarketing and call center solutions provider. QCS is PCI Level 1 certified, experienced in many different industry verticals, and h... (view more)
	RingCentral, Inc. RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, Chin... (view more)
	Salesforce Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man... (view more)
	Saudi Telecom Saudi Telecom Group is a Saudi Arabia-based telecommunications company that offers landline, mobile and internet services.
	Sestek SESTEK is a speech and communication technology company operating since 2000 in Turkey with its unique patented technologies, role in university-industry collaboration and strong references from the l... (view more)
	Sitel As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry exper... (view more)
	Talkdesk Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily ada... (view more)
	TechMahindra Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunicati... (view more)
	Telecontact Telecontact - is an outsourcing contact center. Since 2009 the company has the biggest revenue share on Russian market. Telecontact started it's operations in 1999 among first outsourcing call cent... (view more)
	Teleopti Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office... (view more)
	Teleperformance Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w... (view more)
	Telstra Telstra Incorporated is a global provider of advanced communications services to multinational corporations.
	Tempo Tempo Cagri provides call center supported integrated solutions to the major companies operating in Turkey.
	Transcosmos, Inc. Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t... (view more)
	TransPerfect With annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six co... (view more)
	Turkcell Turkcell is the leading communications and technology company in Turkey, with 34.9 million subscribers as of March 31, 2013. Turkcell is a leading regional player, with market leadership in five of th... (view more)
	Turkcell Global Bilgi Turkcell Global Bilgi was established as a Turkcell Group company in 1999. It provides services from a total of 18 locations, 14 in Turkey, 4 in Ukraine with over 12.000 employees with a seat capacity... (view more)
	Turkish Telekom A.S Türk Telekom Group, the leading communication and convergence technology group in Turkey, provides integrated telecommunication services from PSTN and GSM to broadband internet. As of March 31, 2011; ... (view more)
	TurkNet
	Ufone Pakistan Telecommunication Company Limited (PTCL) that started its operations in January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization, Ufone became a part of the Emirates Tel... (view more)
	U-WFM At U-WFM we believe there is an easier way to deploy Workforce Management and make it accessible to all contact centres, regardless of size. We offer our Workforce Management platform as a 100% cloud,... (view more)
	Verint Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m... (view more)
	Verizon Meeting challenges of your extended enterprise: For enterprises and government agencies around the world, like yours, we are a provider of global IT, security, and communication solutions, with one of... (view more)
	Vestel Vestel is a Turkish home and proffesional appliances manufacturing company consisting of 18 companies specialised in electronic, major appliances and information technology. Vestel's headquarters and ... (view more)
	Vonage Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide feature-r... (view more)