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Welcome to our Industry Solutions directory for all your contact center, help desk and CRM needs. We have brought together many of the key industry players so that you can select the products and services that will help you improve business performance, reduce costs and enhance customer service in your contact center.
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 | PREMIUMJabra http://jabra.com Jabra is a provider in engineering communications and sound solutions – innovating to empower both consumers and businesses. We are committed to letting people hear more, do more, and be more than the... (view more) | |
| PREMIUMMFE International http://mfe.com.sg Cloud Contact Centre with voice quality that stays up even when internet fails.Handles inbound and outbound, call routing and IVR to email, chat, social media messaging, workforce optimization, analyt... (view more) | |
| PREMIUMNobelBiz Corporation http://nobelbiz.com NobelBiz is a provider of contact center software solutions from their patented carrier of carriers network to their new fully-remote omnichannel contact center solution. Their network guarantees your... (view more) | |
| PREMIUMAvizent Ltd (VIEW OUR PAGE) Advanced AI technology and Natural Language Processing delivered to clients in the Cloud that harnesses both voice and digital conversations. The focus is on building an environment where intelligent ... (view more) | |
| PREMIUMConceptCall (VIEW OUR PAGE) Аутсорсинговый контакт-центр ConceptCall| КонцептКолл специализируется на исходящем и входящем телемаркетинге: мы предоставляем услуги по осуществлению холодных звонков и продажи по телефону, проводим... (view more) | |
| PREMIUMCTI Software (VIEW OUR PAGE) | ||
| PREMIUMFuture Gen International Pte Ltd (VIEW OUR PAGE) Outsourcing provider of English Call Centre services, Audio Transcriptions, Big Data ETL (Extract, Transform, Load) , Big Data Visualization, Big Data Predictive Model Generation | |
| PREMIUMGamifica (VIEW OUR PAGE) Gamification consultancy and services / products, focused in the call center / contact center / bpo industry. | |
| PREMIUMHigherGround, Inc. (VIEW OUR PAGE) HigherGround develops data collection, information storage, and interaction analytics solutions that easily transform data into actionable intelligence, enabling operational optimization, enhanced per... (view more) | |
| 168Solution 168Solution is a leading Consulting and Training of Contact Center, with proven approach and experience in Contact Center or known as Digital Interaction for Inbound and Outbound, Voice, Email and alt... (view more) | |
| 3CLogic 3CLogic offers a complete suite of inbound, outbound, and blended cloud-based contact center solutions based on an innovative distributed approach (Virtual Telephony Application Grid or V-TAG) that el... (view more) | |
| 3U TELECOM GmbH | |
| 4PSA 4PSA accelerates communication and team collaboration. | |
| 8x8 Inc. 8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati... (view more) | |
| A Courteous Communications A Courteous Communications has been providing industry specific answering service solutions to businesses nationwide since 1986. | |
| Accenture Accenture is a global management consulting, technology services and outsourcing company. Accenture collaborates with its clients to help them become high-performance businesses and governments. With ... (view more) | |
| Adelina Holding LLC Adelina Call Center was established in July 2004 in Ukraine to help our customers to gain and retain clients using modern marketing & communication technologies, providing professional outsourcing cal... (view more) | |
| Advanced Research Group Advanced Research Group Co., Ltd. and its subsidiaries ("AR Group") is one of Thailand's information and knowledge providers offering fully integrated information resources associated with state-of-th... (view more) | |
| Advantage Reserve | |
| AGCOM Autorità per le Garanzie nelle Comunicazioni (AGCOM) (English: Authority for Communications Guarantees) is the regulator and competition authority for the communication industries in Italy. | |
| Alorica At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to custom... (view more) | |
| Altron Bytes People Solutions is a professional provider of talent management services. The services include an assessment centre, content development, business process outsourcing, online technologies, peop... (view more) | |
| Aria Communications | |
| Arise Virtual Solutions Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho... (view more) | |
| Aspect Software Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud... (view more) | |
| AssisTT AssisTT, serving in 20 cities and 25 different centers throughout Turkey with approximately 10 thousand employees, is a customer contact point. It also serves as a strategic companion to many public o... (view more) | |
| Astro Astro Malaysia Holdings Bhd is Southeast Asia’s integrated media group with key operations in pay-TV, Radio, Content and Digital. Astro today has a 66% penetration of TV homes in Malaysia or 4.7 milli... (view more) | |
| Astute Solutions Astute Solutions helps consumer brands drive loyalty throughout the customer journey with the world's smartest consumer engagement software. Consumers want to talk to their favorite brands like they t... (view more) | |
| Atento Atento is an employer in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Brazilian urban cen... (view more) | |
| Atmosphere Commercial Interiors | |
| ATOS Atos is an international information technology services company with annual 2011 pro forma revenue of EUR 8.5 billion and 74,000 employees in 48 countries. Serving a global client base, it delivers h... (view more) | |
| Authensis AG authensis ACHAT optimizes your customer interaction across all relevant communication channels, integrates seamlessly into you infrastructure and business processes and can be easily adapted to your n... (view more) | |
| Avaya Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an... (view more) | |
| Avidian Technologies Avidian Technologies is a software company specializing in creating both cloud-based and on-premise software solutions for users of Outlook and Exchange. Prophet, developed by Avidian Technologies on ... (view more) | |
| Avtex About Avtex
Our core mission at Avtex is to help our clients optimize their interactions with their customers, employees, partners and prospects through communication and collaboration technologies. ... (view more) | |
| Awaken | |
| Balto Software Inc Balto understands phone conversations and tells reps what to say, live on each call. | |
| Bangladesh Telecommunication Regulatory Commission Bangladesh Telecommunication Regulatory Commission (BTRC) is an independent Commission established under the Bangladesh Telecommunication Act, 2001 (Act no. 18 of 2001) published by the Parliament in ... (view more) | |
| Beltelecom Republican unitary enterprise Beltelecom is the national telecom company in Belarus, fully owned by the Government of Belarus and operated by Ministry of Telecommunications. | |
| Bezeq International Bezeq is the largest telecommunications group in Israel. Bezeq and its subsidiaries offer a range of telecom services, including: fixed line, mobile, high-speed Internet, transmission, and pay TV. | |
| Biltam | |
| Biznet Biznet is a company that focuses on telecommunication and multimedia business, with a commitment to build modern infrastructure to reduce Indonesia’s digital gap with other developed countries. Biznet... (view more) | |
| Blue Ocean Operating Management We are a contact center in Myanmar running with 500 seats with 1000 agents. Running Telecom services, Banking services and retail. | |
| BluIP, Inc. Providers of Hosted PBX and data services and IP communication solutions. | |
| Boomerang Marketing SA Boomerang SA is an Outsourced Contact Center, providing BPO, Financial and Customer Services. We service both the local and International markets, and we take pride in producing top quality, honest an... (view more) | |
| Botswana Telecommunications Corporation | |
| BPO PLUS WLL BPO+, a collaborated entity of two distinctly varied professional corporations, is a provider of Contact Center and BPO services, Telecom System Integration and IT services from the Gulf Countries.
... (view more) | |
| BT BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all ... (view more) | |
| Bulpros | |
| Calabrio Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce managemen... (view more) | |
| Call Center Studio Call Center Studio is the world’s first call center built on Google, is one of the most full-featured enterprise-grade systems, is easy to use, and is the price-performance leader. | |
| CallForce CallForce has been a Contact Centre Recruitment and Human Resources Solutions Provider to top corporate clients and government departments within South Africa since 2000. Our national presence and exp... (view more) | |
| CallMiner CallMiner is a provider of enterprise speech analytics. CallMiner believes that resolution is the fundamental driver of positive customer experiences. With the tagline “Listen to Your Customers, Impro... (view more) | |
| CallTower CallTower is a provider of cloud-based enterprise-class unified communications solutions for growing organizations worldwide. We enhance our clients’ strategic and business operational capabilities by... (view more) | |
| Central Telegraph OPJS Central Telegraph is a Russian telecommunications company which provides different services such as fixed line telephony and internet access, IPTV, rental of communication channels, electrical do... (view more) | |
| Centrical Centrical employee engagement and performance management solutions help companies motivate employees to exceed their own KPIs. It does this by blending advanced gamification with personalized microlea... (view more) | |
| Circle Consulting & Software | |
| Cirrus Response Cirrus is a provider of omni-channel cloud Contact Center Solutions (CCaaS) and IPT telephony, with over 10 years’ experience of using the best technology to deliver business outcomes and effortless c... (view more) | |
| Cisco Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The... (view more) | |
| Cityspace Founded in 2003, Cityspace is a Canadian corporate real estate services brokerage specializing in representing tenants and other end users of commercial facilities.
Cityspace's Call Center Service... (view more) | |
| Cloud9 Business Analytics Ltd | |
| CMC - Customer Management Center Having been established in 2000, CMC (Customer Management Center) has been dedicated to provide quality contact center services for both Turkish and European markets. Today, with almost 5000 employees... (view more) | |
| CN Rood | |
| Cognizant Technology Solutions Our unique onsite / offshore global delivery model is guided by dedication to client satisfaction
With an advanced global delivery platform, Cognizant 2.0, we can share knowledge and efficiently ma... (view more) | |
| ComNet, LLC | |
| Competence Call Center CCC is a BPO companies in the field of Customer Care in Europe and has been offering international customer care solutions for more than 20 years. More than 8.500 service professionals at 22 locations... (view more) | |
| Computer Instruments CI is a leading provider, seasoned innovator and pioneer in the development of self-service telephony IVR, CTI-Screen Pop, Messaging, IP Phone applications and mobility solutions. Incorporated in 1979... (view more) | |
| Concentrix The global leader in customer management, billing and HR services, providing outsourcing, services, consulting and software solutions to leading companies around the world. | |
| Conectart, s.r.o. | |
| Conexus Conexus is an outsource call centre company. With significant investment in software and contact centres, Conexus is able to provide clients with a full suite of innovative one-to-one relationship mar... (view more) | |
| ConSol Limited ConSol bridges the gap between governments, corporations institutions and their stakeholders using technology, facility provides efficient services in exchange of valuable information solutions that i... (view more) | |
| Content Guru Content Guru is a global provider in cloud communications solutions. We deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the 𝘀𝘁𝗼𝗿𝗺® platform.
𝘀... (view more) | |
| Contract Furniture Professionals | |
| Convergent Founded in 1978, Convergent Healthcare Recoveries, Inc. (CHRI) increases bad debt collections for top performing healthcare providers across the nation. We remain sensitive to patients and their finan... (view more) | |
| COPC Customer Operations Performance Center Inc. (COPC) was founded in 1995 to focus on improving call center operations, monitoring practices in call centers, and training contact centers and vendors for ... (view more) | |
| CounterPath Corporation CounterPath Corporation is a provider of Unified Communications solutions for enterprises, SMBs and telecom service providers. We have over ten years of software development expertise, and are known t... (view more) | |
| Creatio Creatio (formerly bpm’online) is a leading low-code, process automation and CRM company. It has been highly recognized as a market leader by key industry analysts. Creatio’s intelligent platform accel... (view more) | |
| Crocker Communications | |
| Customer Experience Professionals Association The Customer Experience Professionals Association is a global, non-profit organization dedicated to the advancement of customer experience management best practices. Founded in April 2011, the CXPA ha... (view more) | |
| CyraCom CyraCom International is a provider of Interpretation and Translation Services via phone, video, mobile app, or written text. Through its CyraCom and Voiance subsidiaries, we bridge communication gaps... (view more) | |
| Datacentrix Datacentrix enables digitalisation success.Our specialist teams leverage the combined power of information and communications technologies to connect, transform, improve and future-proof business, sup... (view more) | |
| DATROSE | |
| datto Autotask Autotask is a provider of web-based IT Services Management Software | |
| DealerMine CRM With over 500 hundred dealership customers in North America, DealerMine CRM allows dealerships to maximize revenues and profitability with every customer interaction through data mining, multi-channel... (view more) | |
| Deelo Deelo owned centers have a capacity of contacts with more than 400 workstations equipped with the latest technology. | |
| Deepija Telecom pvt ltd. Deepija telecom pvt ltd. involves in the call center solution. | |
| Delight Office | |
| DialAmerica Marketing Inc DialAmerica, headquartered in Mahwah, New Jersey is one of the nation's privately owned telesolutions companies. We've been around since 1957.
Our 5,000 employees work on behalf of our clients every d... (view more) | |
| DialMyApp DialMyApp is an innovative, turnkey, highly scalable, a mobile cloud-based platform that improves the Business' customer digital engagement, reduces its call-to-serve costs and increases revenue. | |
| Dialog Dialog Axiata is Sri Lanka's largest telecommunications service provider with the country's largest mobile phone network of over 7.8 million subscribers. Dialog is a subsidiary of Axiata Group Berhad. | |
| Digicon Technologies Ltd. A BPO of Bangladesh with more than 25 clients & serving across multiple industries, employing around 1600 resources. | |
| Digitcom Digitcom Canada Inc. is a Canadian business phone systems and data networks distributor. Primarily serving the greater Toronto, Montreal, and Southern Ontario small and midsize enterprise (SME) market... (view more) | |
| DMEC | |
| Douglas Jackson Limited Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and skilled Contact Centre, Call Centre and Customer Service markets.
... (view more) | |
| DYL DYL is an Internet company based out of Marina del Rey, California. DYL was founded in 2009 by entrepreneurs with extensive knowledge of the lead industry, and has earned a reputation as one of the le... (view more) | |
| Eckoh Eckoh is a global provider of Secure Payment and Customer Engagement solutions via our Eckoh Experience Portal. We’ve an international client base and offices in the UK and US.
We're providers in t... (view more) | |
| Econet Wireless Mobile Telecommunication Operator | |
| Eden Recruitment Eden Recruitment is an employment solutions firm focused on recruiting and placing professionals in permanent, contract and temporary positions throughout Ireland. Eden Recruitment was founded in 1999... (view more) | |
| eGain Corporation eGain customer engagement solutions deliver digital transformation for leading brands – powered by virtual assistance, AI, knowledge, and analytics. Our comprehensive suite of applications help client... (view more) | |
| Encoded Ltd. Encoded provides interactive voice response solutions and automated payment solutions. Encoded has invested in achieving the highest level of PCI DSS compliance. It has a Level 1 Attestation of Compli... (view more) | |
| Epygi Technologies, Ltd. In 2000, Epygi Technologies was one of the first IP PBX manufacturers for the small to medium-sized business market. | |
| Etisal International ETISAL International is a Business Process Outsourcing (BPO) company in the Middle and Far East. ETISAL understands the importance of the “Customer” and therefore, with many years of accumulated exper... (view more) | |
| Evolve IP Evolve IP is a leading cloud-based technology provider that offers businesses a better way to buy and manage their applications, infrastructure, and security solutions. We help organizations outsourc... (view more) | |
| Exsitec | |
| FinnPartners PR Agency | |
| First Call Contract Services Specialties: Contract Recruitment Services, Specialist Temporary Labour Supply Partner, Training, Compliance | |
| First Impression Training Ltd It's all about the people.
If you recognise that your customers experience is driven by the positive attitudes and behaviours of your frontliners then we are definitely on the same page.
More i... (view more) | |
| Five9 Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact... (view more) | |
| Focus Forward Focus Forward is an accredited Market Research firm. | |
| Forrester Forrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public. | |
| Freshworks Freshworks provides organizations of all sizes with SaaS solutions that make it easy for customer support, sales and marketing professionals to communicate effectively with customers for better servic... (view more) | |
| Fusion BPO Services Founded in 2003, Fusion BPO Services is a global outsourcing services provider with dual headquarters in Draper, Utah in the US and Kolkata, India. Its end to end outsourcing solutions include the com... (view more) | |
| Gatestone & Co. With more than 40 years’ experience, Gatestone is a provider of outsourced Omni-channel Contact Center and Business Process Outsourcing (BPO) management solutions to many brand-sensitive Fortune 500 c... (view more) | |
| Gaytes Information Systems Private Ltd. GAYTES expertise in providing the complete range of telecom products starts from Call Accounting, Operator Console, Voicemail, IVRS, Call Center Solutions (Inbound, Outbound and Blended), Dialer Solut... (view more) | |
| Genesys Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in... (view more) | |
| Genex Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management. We achieve results through transforming our clients' businesses and delivering excellence in customer exp... (view more) | |
| Genuity System Ltd | |
| Geomant Geomant has two principle areas of business activity.
Contact Centre Integration - Geomant has a strong foundation in CTI and provides specialised services including Solutions Architecture, Systems... (view more) | |
| Glia Glia provides digital customer service technology that is reinventing how businesses support clients online. Glia's solution enriches customer touchpoints on web, mobile, or phone calls with communica... (view more) | |
| GN Audio The GN Group is a provider of intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. Our unique portfolio of medical, professional & consumer audio sol... (view more) | |
| GoContact GoContact is a company specialized in integrated solutions for Contact Centers (IPBX + Contact Center Software + Communications). It’s currently in the market with 2 products, developed by its softwar... (view more) | |
| Grameenphone Grameenphone is the leading telecommunications service provider in Bangladesh. With more than 32 million subscribers (as of June 2011), Grameenphone is the largest cellular operator in the country. It... (view more) | |
| Grandstream Grandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions. | |
| Helix Business Solutions Our founders implemented Oracle Service Cloud and Field Service as CIO’s, Managers, and Operators prior to launching Helix. We started as customers.
Leveraging over 500 successful Service Cloud eng... (view more) | |
| HKT HKT is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and... (view more) | |
| Hopewiser Established in 1982, Hopewiser design and supply a suite of innovative Address Management software to organisations worldwide. | |
| Horizon Contact Centers Horizon is an on demand international Contact Center and (BPO) Company. | |
| i2c Inc A pioneer in prepaid processing, i2c’s card processing solution makes it possible for its clients to get new products to market faster, tailor programs for specific segments and offer a variety of ver... (view more) | |
| IDC IDC is a provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. | |
| IMImobile IMImobile is a cloud communications software and solutions provider that enables companies to harness mobile and digital technologies to better communicate and engage with their customers. Organisatio... (view more) | |
| Inference Solutions Inference is a global leader in the design and development of sophisticated cloud-based call automation and IVR solutions. From an easy to use, browser-driven interface, Inference is able to deliver s... (view more) | |
| infinIT.cx GmbH | |
| Information Today, Inc. destinationCRM.com and CRM magazine are properties of CRM Media, a division of Information Today, Inc. | |
| Infosys Infosys BPO is an end-to-end outsourcing services provider. We address your business challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applyi... (view more) | |
| Innovax Systems Pte Ltd | |
| International SOS SOS, a provider of integrated advanced communications solutions for midsize and small businesses, supplies voice, data, and telephony management services. SOS solutions enable organizations to simplif... (view more) | |
| Intracom Telecom INTRACOM S.A., founded in 1977, is a provider of telecommunications systems, information systems and defense electronic systems. With presence in more than 50 countries, the INTRACOM Group is a global... (view more) | |
| Intuity Communications | |
| IsNet A.S. Specialties: Voice Services, Internet Access Services, MPLS VPN Services, Data Center Services, IT Solutions, Satellite Services, E-Billing Services | |
| iSON Xperiences iSON Xperiences is a pprovider in proactive customer engagement and customer experience management, partnering wit brands to optimize their customer experience, revenue generation and business process... (view more) | |
| JPL Telecom Former Technical Manager at JPL, with a demonstrated history of working in the headset industry as Export Manager. Skilled in Negotiation, Sales, Channel Sales, Contact Center Operations, and Contact ... (view more) | |
| Kamailio | |
| Kathea | |
| KIST | |
| KM2 Solutions KM² Solutions is a nearshore company that provides value to our clients by delivering reliable, effective Call Center and Risk Management Solutions supporting a variety of industry verticals. We have ... (view more) | |
| Kontel - Telecom Value Added Distributor in Poland
Plantronics headsets
Clearone sound systems
Patton, Smartnode, Sonus, Net, Tenor IP gateways
Lync Unified CommunicationsContact Center
Huawei Unified Communicati... (view more) | |
| Kwork Innovations Our A.I and NLP platform | |
| LanguageLine Solutions LanguageLine Solutions offers language access solutions, over-the-phone, video remote, and onsite interpreting, translation and localization, as well as interpreter and bilingual staff training and as... (view more) | |
| LeadDesk LeadDesk is a cloud-based call centre software that supports sales, research and customer service of an organisation happening over the phone. | |
| Learning Tribes Training company dedicated to Customer Relationship Management via innovative techniques like elearning & serious games as well as classroom based training | |
| LinkActiv Linkactiv is a full service bilingual and bicultural Contact Center and Direct Marketing Company featuring integrated solutions designed to deliver measurable results for our clients. | |
| ListenTrust ListenTrust (formerly Listen Up Español) is a bilingual contact center for Spanish and English agent services with a focus on strengthening the person-to-person connection to improve a customer’s expe... (view more) | |
| LivePerson LivePerson makes life easier by transforming how people communicate with brands. Our customers use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient... (view more) | |
| LiveVox LiveVox is a provider of hosted dialer solutions for the credit and collections industry. Patented technology and industry knowledge allow LiveVox to assist clients with optimizing their operations an... (view more) | |
| Loxysoft Loxysoft is a Scandinavian vendor offering contact centre, telemarketing and WFM solutions. | |
| MCS Debt Recovery MCS Debt Recovery is a collections call centre established in 1995. We pride ourselves in our service to our clients and retention of our staff. We have national clients whom we collect for.
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| Mediatel Data Srl | |
| Mellon Group of Companies Mellon Group of Companies is an IT organizations in the Central and SE Europe and Cyprus. Mellon’s offering consists of technology solutions, contact centre and business process outsourcing services t... (view more) | |
| Melrose Labs Melrose Labs is a cloud communication services provider in fixed-line, mobile, internet and satellite communications. Our services are for large and small enterprises and aimed at empowering organisat... (view more) | |
| Mitel Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ... (view more) | |
| Mitracomm Vision:
“Giving The Best Solutions with Highest Service Quality “
We care about our customer needs. That’s why we always work hard to fulfill their needs, and solve their problems by giving the ... (view more) | |
| Mobitel (Pvt) Ltd Mobitel is a mobile phone network in Sri Lanka. It is wholly owned by Sri Lanka Telecom (SLT). The network offers a variety of services and currently operates GSM, GPRS, EDGE, UMTS, HSPA, HSPA+, DC-HS... (view more) | |
| NASSCOM NASSCOM is the trade body and chamber of commerce of the IT-BPO industries in India. NASSCOM is a global trade body with more than 1200 members, which include both Indian and multinational companies t... (view more) | |
| Natterbox Natterbox enables organisations to deliver service levels to their customers through efficient and effective integration of voice into their digital customer communications.
Natterbox launched in 2... (view more) | |
| Nectar Services Corporation Nectar has been committed to delivering software solutions that empower our partners and customers to improve management, visibility, and service delivery across global and enterprise converged Voice-... (view more) | |
| NeoDove NeoDove offers a localized mobile app/web-based communications solution that allows to actively engage with your customers. Monitor and manage all aspects of the ongoing communication effortlessly for... (view more) | |
| Nesenta | |
| Netcall Seamless customer engagement begins and lasts with Netcall.
Contact centre technology designed with your customers experience in mind, allows you to access data and content where it’s needed using ou... (view more) | |
| NICE Systems NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re... (view more) | |
| Noble Systems Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno... (view more) | |
| NOS NOS is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for Pay TV, internet, voice and data to all market segments - Residential, Personal, Corpora... (view more) | |
| NovelVox Established in 2008, NovelVox offers flexible Contact Center Unified Agent Desktops, Supervisor Desktops, Contact Center Wallboards, CTI Connectors, Agent Scripting Tools and other contact center appl... (view more) | |
| NTI You need a virtual workforce. We provide virtual contact center staffing.
There are key advantages to using a virtual workforce of home-based employees to handle many business needs. You can obtain ... (view more) | |
| OneLink BPO We are an organization providing outsourcing services, management consulting, and technology with approximately 4000 employees; we have offices and operations in El Salvador, Colombia, Guatemala and N... (view more) | |
| OpenTech Alliance OpenTech Alliance makes INSOMNIAC the self-storage kiosk for the self storage, public storage, and mini storage industry. Customer service self storage facilities use the INSOMNIAC kiosk to provide se... (view more) | |
| Optus SingTel Optus Pty Limited is the second largest telecommunications company in Australia, and is a wholly owned subsidiary of Singapore Telecommunications. The company primarily trades under the Optus ... (view more) | |
| Pathway Communications | |
| PeterConnects | |
| PhoenixSoft, Inc. | |
| Pointel A certified Genesys partner specialized in improving customer experience by building contact center solutions. We offer the following solutions to our customers based on their business demands and tec... (view more) | |
| Prime Sales Oy Prime Sales Oy is a sales company in Finland. We work on B2B and B2C-projects. | |
| Procat International | |
| Prove Prove is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions including 7 of the top 10 U.S. banks. Prove’s cloud solutions a... (view more) | |
| PT Telekomunikasi Indonesia Telkom Group is the only state-owned telecommunications enterprise as well as telecommunications and network service providers in Indonesia. Telkom Group serves millions of customers throughout Indone... (view more) | |
| PT. Infomedia Nusantara GLOBAL BUSINESS is part of the department Digital CRM Global Business which has a map of the role of developing the BPO market off shore since February 2014. We are present as a solution for company's... (view more) | |
| PT. Personel Alih daya PT Personel Alih Daya (known as Persada) is one of the Leading Contact Center Outsourcers in Indonesia. Persada was established at April 2006. Persada scope of services including Inbound, Outbound, Ou... (view more) | |
| Purely CRM Purely CRM is a privately held company that is 100% focused on Microsoft Dynamics 365 products with customers across the United States and Canada. As a team, they have been involved with Microsoft Dyn... (view more) | |
| Puzzel Puzzel (formerly Intelecom) builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel also encompasses leading mobile messaging and mobile payments... (view more) | |
| QPC Ltd. QPC helps companies to improve their business performance by enabling their customer service operations to surpass their operational and strategic goals. QPC’s insight, integration, workforce optimisa... (view more) | |
| Raya Contact Center Raya Contact Center an ISO 9001 certified call center in Egypt acts as an outsourcing partner helping companies to enhance prospecting, customer acquisition, customer care & customer value growth with... (view more) | |
| Red Box Red Box Recorders provides software-based voice and data recording solutions. | |
| Red Recruitment Specialists in call centre recruitment including middle management and executive search and selection | |
| Releasy Customer Management AB | |
| REVE Systems REVE Systems is a VoIP & IP Communication solutions provider with a leadership position in Mobile VoIP, Mobile OTT, VoIP Softswitch & Billing solutions.
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| RingCentral, Inc. RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, Chin... (view more) | |
| Sabio Sabio is a specialist customer service and contact centre systems integrator focused on delivering exceptional customer contact strategies and solutions based on best-of-breed technologies from partne... (view more) | |
| Salesforce Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man... (view more) | |
| SecurityCoverage We are a managed services provider to over 400 ISP's across the United States. Our solutions include 24/7 help desk support, hosted email, network monitoring, Wi-Fi support, residential/small business... (view more) | |
| Sensée Sensée helps UK organisations to improve their business performance and provide customer service. Our team of service advisors (as well as our support and management staff) are employed and work entir... (view more) | |
| Servion For more than 20 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers comple... (view more) | |
| Siblings Solutions Who We Are
Businesses in the Philippines and all over the world are looking for a (BPO) Business Process Outsourcing company to ease their burden.
Why? Because this enables them to focus on grow... (view more) | |
| Sitel We are a global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages.
Our contact center associates deliv... (view more) | |
| SkySwitch SkySwitch is a US-based communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to our resellers. This enables our resellers – co... (view more) | |
| SMSCountry Networks Pvt. Ltd | |
| SNcom GmbH. | |
| snom snom technology AG develops and manufacturers Voice-over-IP (VoIP) telephones based on open standard for enterprise communications. | |
| Soitron, a.s. | |
| SOTI Inc. SOTI is the world's most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfol... (view more) | |
| SSA Solutions In today’s highly competitive landscape where the ability to deliver a positive customer experience is a key differentiator, we help optimize the management and delivery of services to your clients, s... (view more) | |
| Star2Star Communications Founded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star unifies customers’ voice, video, fax, instant me... (view more) | |
| STARFACE | |
| Startel Corp. Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loy... (view more) | |
| Steelcase Specialties: office furniture, workplace design worker wellbeing commercial interiors helping businesses and workers be more innovative research & insights about work + workers helping organizations a... (view more) | |
| Stellar Stellar is a global business process outsourcing provider, with over 3,000 employees across 16 contact centre sites. We deliver end to end customer solutions throughout the customer lifecycle supporti... (view more) | |
| Studio Moderna | |
| Sutherland As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics.... (view more) | |
| Sybrid Pvt. Ltd. Launched in 2008, Sybrid is currently serving in three countries; Pakistan, UAE and USA, catering to a diverse array of customers. In the modern business era where specialization is a major focus of m... (view more) | |
| Syntec Telecom Providers of Integrated network & hosted contact centre management solutions, including CardEasy secure card payment solutions for PCI DSS compliance, both voice and digital channels. | |
| Sytel Limited Sytel Limited delivers secure, resilient IP telephony infrastructure software for carriers, enterprises and hosted/ cloud contact center providers, connecting and managing calls and media sessions, wi... (view more) | |
| Talkdesk Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily ada... (view more) | |
| TaskUs TaskUs provides customer experience that powers companies through the partnership of people and technology. We provide Ridiculously Good strategy and business process outsourcing utilizing revolutiona... (view more) | |
| TCN As a leader in the voice broadcasting industry since 1999, TCN Broadcasting is recognized worldwide as the preeminent global provider of on-demand, end-to-end Interactive Voice Communication (IVC) sol... (view more) | |
| TecnoVoz S.A. Founded in 1993 in Buenos Aires.
Partners: TecnoVoz Noroeste based in C?rdoba and Approach Technologies based in Miami.
Distributors : Chile, Colombia, Ecuador, El Salvador, M?xico, Paraguay, Per... (view more) | |
| Telarus Telarus, Inc., a value added distributor that holds contracts with the world's leading commercial telecommunication carriers, makes it easier and more profitable for solution providers, VARs, and MSPs... (view more) | |
| Telebu | |
| Telecom 2 | |
| TeleFinity TeleFinity is a global company that was established in 2005 in Melbourne and Amman. They help organizations maximize performance through alignment of customer service operations with their business st... (view more) | |
| TelEm Group | |
| Telemach | |
| Telesystem Line Systems, Inc. (LSI) is a full-service, integrated communications provider. With a complete line of services that includes, Data and Internet, Voice, and Advanced/Emerging Technologies, as well as... (view more) | |
| TelOne | |
| Telstra Telstra Incorporated is a global provider of advanced communications services to multinational corporations. | |
| TELUS International TELUS International - a global contact center outsourcing, BPO and ITO company with delivery centers around the world, including in Canada, the United States, Central America, Europe and Asia. TELUS I... (view more) | |
| T-Hrvatski Telekom T-Hrvatski Telekom is the leading provider of telecommunications services in Croatia, serving more than 1.3 million fixed lines, nearly 2.5 million mobile subscribers and 648,000 broadband connections... (view more) | |
| TouchPoint One TouchPoint One is a provider of performance optimization solutions for contact centers. The Company’s Acuity product is a full-featured employee engagement and performance management platform that ena... (view more) | |
| Transcom WorldWide Transcom's staff of skilled customer service employees handle more than two million contacts per month on behalf of clients that range from small and mid-sized businesses to a "blue chip" list of larg... (view more) | |
| Transcosmos, Inc. Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t... (view more) | |
| Transdev Transdev is a public transport company, delivering transport services around the world. | |
| Transparent BPO Transparent BPO was founded to provide its clients with superior telemarketing services and business process outsourcing at competitive pricing. Our state-of-the-art system development and IT support ... (view more) | |
| TransPerfect With annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six co... (view more) | |
| TTEC TTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digita... (view more) | |
| Turkcell Turkcell is the leading communications and technology company in Turkey, with 34.9 million subscribers as of March 31, 2013. Turkcell is a leading regional player, with market leadership in five of th... (view more) | |
| Turkcell Global Bilgi | |
| Ufone Ufone is an Etisalat Group Company that started its operations in January 2001. Since then, it has become a provider in innovation and has established presence in all the major cities, along with comp... (view more) | |
| UJET UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time... (view more) | |
| Uniphore Software Systems Uniphore is the global provider in Conversational Service Automation with offices in the U.S., India, and Asia. The Company’s vision is to disrupt an outdated customer service model by bridging the ga... (view more) | |
| Unity Connected Solutions Specialising in Unified Communications and Contact Centre across Canada. We offer premise and cloud based solutions. We work with our customers to design solutions that best fit their business. We can... (view more) | |
| Upstream Works Upstream Works provides Omnichannel Contact Center software. We are passionate about creating solutions that help organizations exceed their customer experience goals. . We bring the omnichannel cust... (view more) | |
| Valley Telecom Group | |
| Verco Office Furniture, Ltd. | |
| Verint Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m... (view more) | |
| Verizon Meeting challenges of your extended enterprise: For enterprises and government agencies around the world, like yours, we are a provider of global IT, security, and communication solutions, with one of... (view more) | |
| VIPdesk Connect VIPdesk Connect, a U.S. based provider of outsourced home-based customer care services, utilizes a home-based team of Brand Ambassadors (BAs) located across 23 States. VIPdesk Connect hires awesome pe... (view more) | |
| Vonage Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communica... (view more) | |
| Voxtron Middle East LLC | |
| Voyant | |
| West Coast Call Center Inc West Coast Call Center was founded by three professionals with over 40 years of combined industry experience; and backgrounds covering all aspects of the industry from technology and sales, to custome... (view more) | |
| Working Solutions Working Solutions is a consultative business process outsourcer providing customer service, sales, support, and flexible business continuity.
Tapping into a vast network of enthusiastic brand assoc... (view more) | |
| World Connection World Connection S.A. and World Connection LLC is a privately-owned global provider of call center, back office, and business process outsourcing services. Founded in 2011, World Connection provides o... (view more) | |
| Xiamen Mairdi Electronic Technology Co., Ltd Xiamen Mairdi Electronic Technology Co. Ltd is a call center headsets manufacturers in China, with 15 years experience in headsets designing and manufacturing. It locates in the coastal city–Xiamen wi... (view more) | |
| Xiao-i Xiao-i develops world-class AI technologies and applications that revolutionize business operations and provide meaningful progress to people's lives. Since establishment in 2001, Xiao-i has become an... (view more) | |
| Yolk Recruitment Yolk Recruitment are a recognised Welsh agency with vertical specialisms in Legal, Sales, Healthcare, IT, Marketing, Business Support, Engineering & Technical, HR and Accountancy & Finance. | |
| Zoho Corporation Zoho Corporation founded in 1996, is located in Chennai, Tamil Nadu, India. The company was founded and headed by Sridhar Vembu. who earlier worked in Qualcomm USA. | |
| Zoom Video Communications, Inc Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, voice, content sharing, and chat runs ac... (view more) | |
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