Build Your Professional Network - 205,000+ Industry Members
Contact Center Suppliers' Directory - Dialer Solutions
Welcome to our Industry Solutions directory for all your contact center, help desk and CRM needs. We have brought together many of the key industry players so that you can select the products and services that will help you improve business performance, reduce costs and enhance customer service in your contact center.
|Dialer Solutions Suppliers||Get Premium Listing|
LivePerson makes life easier by transforming how people communicate with brands. Our customers use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient...
Dialpad is one of the top pure-cloud communications solutions for business. Available on any device, Dialpad includes HD voice, HD video, group messaging, SMS, MMS, conferencing, and screen sharing. D...
Red Box Recorders provides software-based voice and data recording solutions.
Edify connects businesses with customers and employees with each other. The company’s Business Communications as a Service (BCaaS) platform, Huddle, is the only one uniting unified communications (UC)...
Freshworks provides organizations of all sizes with SaaS solutions that make it easy for customer support, sales and marketing professionals to communicate effectively with customers for better servic...
Grandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
KM² Solutions is a nearshore company that provides value to our clients by delivering reliable, effective and best-in-class Call Center and Risk Management Solutions supporting a variety of industry v...
Martello Technologies is headquartered in Ottawa, Canada with staff in Canada, the Netherlands, the United States and France. We offer solutions that deliver confidence in the performance of real-time...
Puzzel (formerly Intelecom) builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel also encompasses leading mobile messaging and mobile payments...
RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, Chin...
Vericall Ltd is an outsource contact centre specialising in subscription sales and customer management. With 10 years experience managing Pay-TV contact centre solutions including high volume event ba...
Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communica...
Yeastar provides cloud-based and on-premises VoIP PBXs and VoIP gateways for SMBs and delivers Unified Communications solutions that connect co-workers and clients more efficiently. Founded in 2006, Y...
Mobily is the trade name of Saudi Arabia's second Telecommunications company, Etihad-Etisalat consortium. The company, as the winning bidder for Saudi Arabia's second GSM licence, provides mobile tele...
|PT Telekomunikasi Indonesia|
Telkom Group is the only state-owned telecommunications enterprise as well as telecommunications and network service providers in Indonesia. Telkom Group serves millions of customers throughout Indone...
NOS is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for Pay TV, internet, voice and data to all market segments - Residential, Personal, Corpora...
|CMC - Customer Management Center|
Having been established in 2000, CMC (Customer Management Center) has been dedicated to provide unprecedented quality contact center services for both Turkish and European markets. Today, with almost ...
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily ada...
FCR is a provider of outsourced live agent call center and business process solutions.
|Hinduja Global Solutions Ltd.|
A global provider in business process management (BPM) and optimising the customer experience lifecycle, HGS is helping to make its clients more competitive every day. HGS combines technology-powered ...
Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunicati...
Deloitte Consulting's Customer Operations and Contact Center Transformation practice provides advisory services on all aspects of Customer Interaction and Contact Center strategy, operations, organiza...
|Intelenet Global Services|
Intelenet Global Services is an Information Technology Enabled Services (ITES) provider delivering contact center and business process outsourcing (BPO) services to global clients. The company provide...
Telecontact - is an outsourcing contact center. Telecontact started it's operations in 1999 among first outsourcing call centers in Russia. Now the company operates a distributed contact center sys...
We are a global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliv...
With annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six co...
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to custom...
Dialog Axiata is Sri Lanka's largest telecommunications service provider with the country's largest mobile phone network of over 7.8 million subscribers. Dialog is a subsidiary of Axiata Group Berhad.
HKT is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and...
Saudi Telecom Group is a Saudi Arabia-based telecommunications company that offers landline, mobile and internet services.
|DialAmerica Marketing Inc|
DialAmerica, headquartered in Mahwah, New Jersey is one of the nation's privately owned telesolutions companies. We've been around since 1957. Our 5,000 employees work on behalf of our clients every d...
AssisTT, serving in 20 cities and 25 different centers throughout Turkey with approximately 10 thousand employees, is a customer contact point. It also serves as a strategic companion to many public o...
Indonesia Outsourcing Company
|Turkcell Global Bilgi|
Turkcell Global Bilgi was established as a Turkcell Group company in 1999. It provides services from a total of 18 locations, 14 in Turkey, 4 in Ukraine with over 12.000 employees with a seat capacity...
|PT. Infomedia Nusantara|
GLOBAL BUSINESS is part of the department Digital CRM Global Business which has a map of the role of developing the BPO market off shore since February 2014. We are present as a solution for company's...
Ufone is an Etisalat Group Company that started its operations in January 2001. Since then, it has become a provider in innovation and has established presence in all the major cities, along with comp...
Atento is one of the largest employers in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Br...
We are an organization providing outsourcing services, management consulting, and technology with approximately 4000 employees; we have offices and operations in El Salvador, Colombia, Guatemala and N...
|Sybrid Pvt. Ltd.|
Launched in 2008, Sybrid is currently serving in three countries; Pakistan, UAE and USA, catering to a diverse array of customers. In the modern business era where specialization is a major focus of m...
With 20 years of success, Working Solutions is a provider of home-based contact center solutions. The company’s on-demand workforce includes sales, customer service and technical experts—with 110,000+...
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
ConSol bridges the gap between governments, corporations institutions and their stakeholders using technology, facility provides efficient services in exchange of valuable information solutions that i...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
Zappix transforms the user journey during contact center interactions. The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service ...
IBEX Global (AIM: IBEX), Headquartered in Washington, DC, delivers onshore, near shore and off shore solutions in 5 countries across 19 call centers maintaining a network of more than 9,000 employees ...
Create and scale voice, VoIP and SMS text messaging applications with a cloud platform.
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...
Consilium Software is the Unified Communications software company which is Enabling Unified Success™ in enterprises and contact centers – with solutions that combine industry-leading products from tec...
Eckoh is a global provider of Secure Payment and Customer Engagement solutions via our Eckoh Experience Portal as well as Third Party Support. We’ve an international client base and offices in the UK ...
Altitude Software is a global provider of omnichannel solutions to deliver great customer experiences. Its solutions help companies and organizations unify all customer interactions and become more cu...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing...
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management. We achieve results through transforming our clients' businesses and delivering excellence in customer exp...
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...
|EkoCCS Contact Center Services|
Founded in 2010, Eko Contact Center aims to be a fresh, dynamic and accurate business partner for its customers thanks to its contemporary operation, technical infrastructure, sector-specific software...
|Marketing Call Center|
Marketing Call Center is certified in ISO 9001: 2008 and operates offshore in the field of telemarketing and customer relationship management.
|AIS Call Center|
AIS Call Center, Thailand
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Call Center Studio|
Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio by Alo...
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...