JOIN US AND HEAR BEST PRACTICES
At the 2019 NEXT GENERATION Contact Center & Customer Engagement events - Click here to book now
Build Your Professional Network! Log in now (Not a member? click here to register FREE)
5 Ways To Start Motivating Agents Today!
1. Ask them how you can improve the working environment 2. Ask how you can improve service to customers 3. Say thank you whenever you have an opportunity 4. Get to know every agent by first name and say hello to them when you see them 5. Praise good performance in public at every opportunity