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Operations Data Management Consultant
Project Analyst - cXc
VP, Product and Segment Marketing
Director, Sales Initiatives
If your center takes last minute bookings for travel, accommodation, theatre tickets, etc., give your agents the ability to confirm a reservation by at least two methods – fax and e-mail for reservations due within the next 72 hours. Offering just fax is no good if some of your customers do not have a fax machine and the same principle applies to e-mail.