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VP - Global Client Engagement
Product Marketing Director
Sr. Manager of Efficiency & Effectiveness | Customer Relations
Director, Web and Provider Systems
VP Customer Relations
Benchmark Versus Best Agents
When you are developing your team to achieve high standards of performance, find out what makes your best performers the ‘best’ by interviewing them and testing their skills. Use your findings to start setting goals for other agents within your center but be aware not everyone will be as good as your best agents, however, having goals will help you improve your agents.