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Product Marketing Director
Operations Data Management Consultant
Site Operations Manager - Workforce Management
Divisional Vice President
VP, Product and Segment Marketing
Translation Of Scripts
In this age of multilingual contact centers, scripts often need to be translated. However, sometimes the meaning can be lost through poor translation. It is good practice to have native speakers read scripts that have been translated and ask them for their understanding of the meaning of the message. Don’t just rely on one person – have several native speakers review them.