JOIN US AND HEAR BEST PRACTICES
At the 2019 NEXT GENERATION Contact Center & Customer Engagement events - Click here to book now
Build Your Professional Network! Log in now (Not a member? click here to register FREE)
Associate Director, Operations
Director - Patient Access and Care Coordination
Today more than ever we need to pay attention to ergonomics in our contact center. With the number of staff who have experienced problems with repetitive strain injuries (RSI) contact centers really need to pay attention to avoiding this by investing in fully adjustable work systems and training on correct postures, etc.