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Assistant Vice President - Head of IT Customer Service
Executive Vice President of Operations
Global Support Operations
Buy Today But Plan For Tomorrow
Next time you are planning to buy a new solution for your center, consider not just your needs today but what they may be in the near future. For example if you are buying a new ACD over a 3 year period, factor in what the likely needs will be during that time so your are buying a system that grows with you rather than one that is OK today but limited tomorrow!