Build Your Professional Network! Log in now (Not a member? click here to register FREE)
Sr. Director of Product Marketing, Consumer Solutions
HR Generalist III
Vice President, Global Service Delivery
In this day and age of multi-channel access, how easy do you make it for customers to contact you? If you offer voice (telephone), web, e-mail, fax channels do you actively promote them? I am delighted as a consumer to see companies like AT&T printing all their contact details in just one place on their statements – now that makes sense! What do you do?