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Assistant Vice President - Head of IT Customer Service
Associate Director, Operations
Policyholder Services Technical Specialist
Client Services Manager
There are many ways to find potential suppliers – ask colleagues and friends, visit trade shows, look in our supplier’s directory, etc. Contact a maximum of 5 companies. At first contact, assess how YOUR call is dealt with. Ask yourself, "Is this what you would expect from a first class training company or do they leave you feeling a little disappointed?" If you are disappointed then this could speak volumes for their business style! – If their own staff don’t impress you then how will they train yours?