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Vice President, Application Development
Director, Call Center Saas Ops
Operations Data Management Consultant
Customer Service Director
Call Center Director
Allow Enough Space For Data
One thing customers hate is having their addresses, even names, abbreviated because the company they are dealing with didn’t cater for the amount of characters their details require. If you are involved in the design of information systems for capturing customer data, make sure you leave enough space for even the longest name, street address or e-mail address – I saw one e-mail address which had over 55 characters recently!