1. Rolling your eyes, ‘tutting’ etc. when they make a suggestion you don’t like 2. Telling them off for things that you still do as a Manager 3. Always rewarding the highest achievers – not the best improvers 4. Never saying thank you to staff 5. Not telling them what’s happening in the company Any of these sound familiar? – If you do any of them, stop now, do the opposite and you will start on the road to motivating staff!