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Operations Data Management Consultant
Director, Call Center Saas Ops
Policyholder Service Consultant
Program Manager, Scrum Master
Make Training Fun
How many boring training sessions have you sat through? Training should be fun! A simple yet effective idea is to use games linked to the content of the training session - for example you run a question & answer session where the attendees decide the questions based on the content and another team answers them! Reward the teams with prizes such as sweets, t-shirts etc.