Interested in best practices? Consider attending a ContactCenterWorld event - for the next upcoming event go to www.ContactCenterWorld.com/conferences
If you had to write a paragraph to summarise the conference for someone who has never attended, what would you write?
INVITATIONWe invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!
>>>>> FIND OUT MORE: HERE
Published: Monday, July 23, 2012
|1.)||The House of Contact Centers|
Assess the roadmap to a higher potential for your customer contact center:
• Discover strenghts and opportunities in only 30 minutes.
• Receive a FREE roadmap and actionplan to growth.
• Determine in 39 statements the foundation for a futureproof contact center.
Click on the link below to start your FREE assessment!
Snapshotz is a web-based audit tool with strong analytics that helps large and small organisations understand and benchmark customer experience delivery. Snapshotz reports contain validated CX practices, technology use and operational metrics from over 3,000+ customers globally. These are benchmarked against the ISO 18295 customer service standard, digital service delivery, health & safety and mental health and other global standards enabling validated roadmaps for CX strategy and investment