The 2022 edition of Top Ranking Performers Awards, held by Contact Center World, one of the world’s most prestigious call center organizations, saw AssisTT cement its success at the global level by winning gold medal in three categories for its domestic solutions.
Türk Telekom's customer experience subsidiary AssisTT’s domestic solutions for turnkey customer experience projects brought the company three gold medals in the "Top Ranking Performers Awards", held in June 2022 by the Contact Center World, one of the world’s most prestigious organizations in the industry. AssisTT’s Halkbank project won gold medals in "Best Call Center", "Best Customer Service" and "Best Crisis Management Campaign" categories in the Europe, Middle East and Africa (EMEA) region.
"We will continue to steer the future of customer experience centers"
Commenting on the awards, Haktan Saran, CEO of AssisTT, noted the company’s commitment to place its customers as strategic business partners, and shared their pride and delight in winning three gold medals at the event. "As a company that is fully committed to the goal of end-to-end excellence in customer experience, it is a great honor to see our solutions receive international acclaim and win first prize. We believe that these accolades are the fruits of our vision of becoming ‘a point of reference in customer experience with solutions that shape the future’. Our vision also entails the development of domestic solutions for both technology and turnkey customer experience projects. This vision guides us to place customers always at the core of what we do, continue investing in technology, innovation and the competence of our teams, and in doing so, steer the future of the call center industry. My heartfelt thanks to all colleagues who have made this amazing achievement a reality."
Previously, AssisTT had won "Best Call Center", "Best Customer Service" and "Best Call Center EMEA Region" in 2020 Top Ranking Performers Awards, and "Best Call Center", "Best Customer Service" in 2021 Top Ranking Performers Awards. Each year, Contact Center World brings together hundreds of companies from tens of countries in an event organization to find the best customer experience centers across the globe.
Established in November 2007 as a wholly-owned subsidiary of Türk Telekom, AssisTT offers multi-channel customer experience solutions for sales & marketing, face-to-face services, social media management, and revenue management. As of the end of 1Q22, AssisTT has close to 15,000 employees across Turkey. The company draws upon 15 years of experience as well as industry-specific technology solutions to offer added value and a unique experience to its customers.
Published: Monday, June 20, 2022
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