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Article : Day 6 International Contact Center Week 2020

International Contact Center Week #CONTACTCENTERWORLD#ICCW

Second last day!

IDEA 1 - Online "American Idol" Karaoke Competition

Tools required: None – just get on the internet and find some lyrics

Cost: Nil - unless you want to offer a prize

Time away from the phones: nil – do during lunch or team meet

Turn up the tunes and have your own mini Idol right in the office!

Have each member of each team sing along to a song of their choice, and decide on a judge. You can pick your winner based on best voice, worst voice, or even best performance!
Play anything from the classics, to Top Hits, and find out who your star performers are.

....NOTE - content continues below this message


INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

IDEA 2 - Step Count Competition

Tools required: watch or step counter

Cost: Nil - unless you want to offer a prize

Time away from the phones: nil

Get your team active! Working from home means we are not walking as much, so encourage your staff to do as many steps as they can during a workday and make it fun with some prizes or a leader board

 

IDEA 3 - Sports Jersey Day.

Tools required: none

Cost: nil

Time away from the phones: nil

Have every member of your staff represent their favorite team by wearing their respective jersey. It can be any sport they wish. You can even get creative with some face-paint, hats, etc.

Today's Tip of the Day - Agents Are Still Important!

Read today's tip or listen to it on podcast.

Published: Tuesday, September 15, 2020

Printer Friendly Version Printer friendly version

2020 Buyers Guide Visual Communications

 
1.) 
Chatvisor

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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