Article : Day 6 International Contact Center Week
Sunday 15th September
It's a quiet time for most so a couple of easy to action ideas!
Scavenger Hunt/Internet Scavenger Hunt
Tools required: some clues and objects to find
Cost: nil – unless you offer a prize
Time away from the phones: nil – do during lunch
Watch teams scramble for answers in our Scavenger Hunt. In the office or over the internet, the Scavenger Hunt is a great way to share information, and work together as a team. Create a list of objects (for example: a red pen, a mug, a blue binder) and give a copy of the list to each team. Hide each one of the objects on the list in different areas around the office, or outside (making sure there are enough objects for each team to find. So if there are two teams, make sure there are two red pens hidden.) The team to return first with their collection of found objects is claimed the winner. They must possess ALL the objects that are on the list.
Sports Jersey Day.
Tools required: none
Time away from the phones: nil
Have every member of your staff represent their favorite team by wearing their respective jersey. It can be any sport they wish. You can even get creative with some face-paint, hats, etc.
Today's Tip of the Day - First Contact
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