#ContactCenterWorld #ICCW & @rajwadhwani
Since 2008 ContactCenterWorld.com has been encouraging people all over the world to celebrate International Contact Center Week. It's 7 days of fun-filled activities to do in your contact center to really celebrate your people and the industry we work in. Today is day five and below are some suggestions of what you can today in your center.
To get the full story on International Contact Center Week Including Banners and how to get your own copy of the agenda - Click Here
This year we partnered with TopPlace2Work.com - it’s one of the best ways to measure Employee Engagement instantly and it’s available in over 16 languages! Find out more at www.TopPlace2work.com
Putting Contest
Tools required: putter, golf balls and cans
Cost: Nil - unless you want to offer a prize
Time away from the phones: nil – do during lunch break
Who are your golf fanatics? Have them compete in a putting competition with fun and creative obstacles around the office, or even outside. Set up cans or containers numbered from 1 to 10 (or however many you want) and make sure they are big enough for a golf ball to fit into. Place them in different spots in the area and make sure your putter completes each obstacle before he or she moves onto the next. Lowest number of goes wins!
"American Idol" Karaoke Competition
Tools required: Karaoke machine – chances are one of your staff has one!
Cost: Nil - unless you want to offer a prize
Time away from the phones: nil – do during lunch
Turn up the tunes and have your own mini Idol right in the office!
Have each member of each team sing along to a song of their choice, and decide on a judge. You can pick your winner based on best voice, worst voice
Some Other Suggestions May Include:
ContactCenterWorld.com will be posting daily activities throughout the course of International Contact Center Week. We invite you to follow along with the suggested guide for fun daily activities that will boost morale within your contact center. Feel free to create your own events.
Please if you can share with us what you are doing on the day and even upload photos on our website under the Wall post section above, that would be awesome
Also if you send out any tweets use #ContactCenterWorld #ICCW & @rajwadhwani
To get the full story on International Contact Center Week Including Banners and how to get your own copy of the agenda - Click Here
Published: Friday, September 14, 2018
| 8.) |  Virtual Phone Numbers (DID) and Business VoIP Phone Service Whether a customer is running a Call Center business, an IVR system to take phone orders or a voice mail service bureau, he still needs inbound lines and access numbers (DIDs). These lines and DIDs give customers the ability to call in and use the service. Traditionally, these lines and DIDs were obtained through the local telephone company (i.e. Verizon, AT&T or Time Warner) and a company could only purchase numbers with area codes in the region the system resided. With VoIP, this has changed. DID Live is an IP DID service that allows you to accept incoming calls via VoIP as an alternative to standard digital or analog lines. The service provides the same quality of sound you expect from... (read more)   |
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