#ContactCenterWorld #ICCW & @rajwadhwani
It's the second-last day of International Contact Center Week. Back in 2008, ContactCenterWorld.com created the week-long event to help celebrate our industry world wide and the impact has been tremendous. Contact Centers and workers from all around the globe have been taking part in fun and morale boosting activities throughout the week. Below are some suggestions as to how you can participate.
To get the full story on International Contact Center Week 2016 Including Banners and how to get your own copy of the agenda - Click Here
This year we partnered with TopPlace2Work.com - it’s one of the best ways to measure Employee Engagement instantly and it’s available in over 16 languages! Find out more at www.TopPlace2work.com
Salsa Class
Tools required: none
Cost: Cost of a salsa trainer (they will have their own music)
Time away from the phones: nil – can be done during lunchtime
Want to have a great time while getting in some exercise? Invite your team to get involved with a salsa dancing class. You don’t need any experience and it’s a great way to both relieve stress and have fun!
Team Theme Day (thanks to Vodafone Fiji)
Tools required: none
Cost: Nil unless you want to offer a prize
Time away from the phones: nil
Have your teams dress up in their own team themes - judge them based on effort and uniformity! Above are some snaps from Vodafone Fiji!
Cooking Contest
Tools required: none
Cost: Nil - unless you want to offer a prize
Time away from the phones: none
Hold a cooking contest. Have everyone bring in some home cooking - things like cookies, muffins, etc. and award points for presentation and taste. You can award prizes to the winner.
Charity Bazaar Sale (thanks to NTUC Income Singapore)
Tools required: none
Cost: Nil
Time away from the phones: none
Hold a bazaar where everone can bring in items – cooked goods, old items they no longer want or need, etc. and sell them giving all proceeds to charity!
Bring in a Massage Therapist.
Tools required: none
Cost: Cost of a massage therapist - can be offset if staff contribute a small amount for the massage
Time away from the phones: 10 minutes per person during a break
After the fun of salsa and the stress of the cooking contest, invite staff to a massage at their workstation.
You can also have a massage therapist come in and do an explanation on small ways you can ease stress yourself. Get him or her to perform a demonstration on some simple techniques. It's also fun!
ContactCenterWorld.com will be posting daily activities throughout the course of International Contact Center Week. We invite you to follow along with the suggested guide for fun daily activities that will boost morale within your contact center. Feel free to create your own events.
Please if you can share with us what you are doing on the day and even upload photos on our website under the Wall post section, that would be awesome
Also if you send out any tweets use #ContactCenterWorld #ICCW & @rajwadhwani
To get the full story on International Contact Center Week 2016 Including Banners and how to get your own copy of the agenda - Click Here
Published: Friday, September 16, 2016
2.) | Pointel CCaaSSync – Contact Center Disaster Recovery Solution CCaaSSync is a comprehensive solution to help businesses prepare for unforeseen disasters that may impact their Genesys cloud contact center infrastructure. Our disaster recovery solution ensures that your business remains operational and continues to provide seamless customer service even in the event of catastrophic failure of your primary infrastructure. Our disaster recovery solution is a cloud-based service that allows you to synchronize your primary Genesys cloud contact center infrastructure with your disaster recovery Genesys cloud contact center infrastructure, allowing you to quickly and easily switch over to the backup infrastructure in the event of a disaster. This ensures tha... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall