Article : Day Three Suggestions for International Contact Center Week
#ContactCenterWorld #ICCW & @rajwadwhani
Monday September 12, 2016
We are in the midst of a week-long global celebration of the contact center industry called International Contact Center Week. We hope you have been following along with suggested activities to help boost morale and celebrate the people working your center. The following is just some suggestions of fun activities to take part in on Day Three. Enjoy!
To get the full story on International Contact Center Week 2016 Including Banners and how to get your own copy of the agenda - Click Here
This year we partnered with TopPlace2Work.com - it’s one of the best ways to measure Employee Engagement instantly and it’s available in over 16 languages! Find out more at www.TopPlace2work.com
It’s the start of the week so as some are winding up, keep the activities lighthearted and fun. Here are a few suggestions.
Jazz up your Headset Day
Tools required: none – just some crazy ideas!
Cost: nil
Time away from the phones: not applicable
Offer a prize for the best dressed headset! Make sure they are still functional though. Many thanks to VADS BPO in Malaysia for this neat idea – see image above.
2018 Top Ranking Performers Present:

CONTACT CENTER & CUSTOMER ENGAGEMENT
BEST PRACTICES
BERLIN - ORLANDO - MACAO
FIND OUT MORE!BINGO
Tools required: Printed bingo tickets and numbers
Cost: Nil – unless you want to offer a prize
Time away from phones: negligible
Give each employee a paper bingo ticket. Everyday someone can pick a number out of a hat, this continues until someone gets the designated objective (i.e. full house, one line, an X, a T, etc.). The person who gets bingo first is the winner!
An Appreciation Breakfast/Luncheon
Tools required: everyone to bring in some food
Cost: nil
Time away from the phones: nil – done during lunch or before you start the work day or shift
Have everyone bring in something for the morning, whether it be a bowl of fruit, some sandwiches, bottles of water, salad, etc. Make it a potluck (everyone brings something for the group to share out) and enjoy each other’s company for a short breakfast or lunch!
Yoga Class
Tools required: room with space to lay down, stretch out
Cost: cost of instructor
Time away from the phones: nil – if you do it during lunchtimes
This is a great way to get your staff relaxed, and rejuvenated! Invite everyone to take part in a short (or lengthy) yoga class, and introduce them to a new, fun and beneficial way to relax and clear away any stress of the day.
Charity Car Wash
Tools required: buckets, car washing tools and chamois cloths
Cost: $20-50 for car wash liquid, buckets
Time away from the phones: nil – can done as a charity event during lunchtime
Get your center noticed by offering to wash the cars of employees including company execs! Do it during lunch hour and have some fun as well as raising funds by having everyone who wants their vehicle washed donate some money to your favorite charity.
Other Fun Ideas You May Want To Consider Include:
- Street Party
- Children's day - on Children's day, be a child. take your toys to work, lollipop and be a child for a day. No adults allowed. Careful though only do when you are not talking to customers
- Bring your children to work day – be proud of where you work and bring them in, show them what mummy or daddy does!
- Best toilet paper mummy – wrap your co-workers or better still, your boss, and take some snaps
- Egg break - string around your waist with a link string attached and try to break the egg balancing your waist, against a competitor with the same conditions.
ContactCenterWorld.com will be posting daily activities throughout the course of International Contact Center Week. We invite you to follow along with the suggested guide for fun daily activities that will boost morale within your contact center. Feel free to create your own events.
Please if you can share with us what you are doing on the day and even upload photos on our website under the Wall post section, that would be awesome
Also if you send out any tweets use #ContactCenterWorld #ICCW & @rajwadhwani
To get the full story on International Contact Center Week 2016 Including Banners and how to get your own copy of the agenda - Click Here
Related Editorial
- Final Day of International Contact Center Week
- Day Seven of International Contact Center Week
- International Contact Center Week - Day Six Activities
- Suggested Activities for Day Five of International Contact Center Week
- Day Four of International Contact Center Week
- Day Two of International Contat Center Week
Published: Monday, September 12, 2016
Industry Suppliers | Get Listed |
![]() | Arise Virtual Solutions Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho... (view more) | |
![]() | Teleopti Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office... (view more) | |
![]() | Noble Systems Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno... (view more) | |
![]() | Horizon Contact Centers Horizon is an on demand international Contact Center and (BPO) Company. | |
Get Listed |