Article : Executive Interview With Emilie Boisvert, Senior Manager, Desjardins Card Services
Desjardins, based in Canada is a Top Ranking Performers Award Winner in the Americas. They will be presenting for a World Championship in November in Las Vegas, U.S.A. Our own Chris Prystanski caught up with Emilie Boisvert, Senior Manager with Desjardins Card Services to talk about her conference experience.
Here is the full (transcribed) interview.
If you are interested in hearing from her, she will be a presenter sharing best practices at the 2014 Top Ranking Performers 'Best in the World' Conference taking place 10-14th November in Las Vegas, U.S.A. (details here www.contactcenterworld.com/conferences/?confarea=GLOBAL)
ContactCenterWorld.com: How was your week?
Emilie: It was an amazing week. My head is full of ideas to share with my team, and thanks to Raj and the organization.
ContactCenterWorld.com: Tell me about the presentations. Some of them are mind blowing and they are all best practices and nobody is here to sell you anything.
Emilie: Yes, it's awesome what we have seen it's full of great ideas to implement in the call center.
ContactCenterWorld.com: What would you say to somebody who has never been before? What would you tell them?
Emilie: Come! Come! Come! It is great organization…awesome.
ContactCenterWorld.com: Do we make it easier to network and make friendships that are going to continue beyond this conference?
Want to see axcepts from this video on the ContactCenterWorld.com Youtube channel? - over 200+ interviews available at this link
You and your company can learn from industry leaders on how to increase performance and productivity, avoid HR challenges, improve customer service and much more. Don't miss out on this amazing learning and networking opportunity! Visit www.ContactCenterWorld.com/conferences for conferences. For more information on how you can take part in this prestigious and sought after awards program for the best of the best in the industry visit www.ContactCenterWorld.com/worldawards.
The Contact Center World winners will share their best practices on 10-14 November, at the ninth annual Global Best in the World conference in Las Vegas, Nevada. www.contactcenterworld.com/conferences/?confarea=GLOBAL
Today's Tip of the Day - Maintaining Customer Notes
More Editorial From Desjardins
Desjardins: The largest cooperative financial group in Canada 888 points of service 2,599 ATMs More than 20 entities and business units offering a large range of financial and insurance services in Canada
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Friday, August 8, 2014
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