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Article : How to Develop an Educational App and How Much It Costs

#contactcenterworld, @tatvasoft

Author: Jim Cooper, Business Development Executive, TatvaSoft

There is an app for every human need. If you want to read books online, you have an app. If you want to order food or buy groceries, you have an app. From buying apparel to accessories to binge-watch, booking your vacation, and managing your finances, health and now you have an app for educational purposes as well.


The Post-pandemic effect hasn’t been reduced. There are several educational institutions that have reduced activities or offer learn-from-home approaches. The remote mode of working is pretty much in vogue whether it’s education or any other industry. In fact, education can be clearly stated as one of the most crucial industries that have met some radical changes or should I say challenges. However, is it a boon or a bane, time to find out! The following post focuses on how to build an educational app, how they can be beneficial and how much does it really cost in developing one. So without wasting any more time, let’s get started!

According to Statista, you can see that the education industry is ranked as the second most popular one among the Google play store. So to be precise, if you built a successful educational app, you are bound to hit a jackpot. In fact, the previous year we witnessed education-based mobile apps were ranked with a 10.47 percent share. So why the heck should one not create an educational app?

Now have you ever come across apps such as Duolingo, Google Classroom, and Brainly? Well, to be precise, these are some of the best educational apps found across the globe. It’s time for you to take the bait and get started with your educational app development project.

Now how can an educational app be beneficial?

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Benefits of Educational Apps

#1 Seamless Access

You see after the COVID pandemic, it seems to have been insanely tricky to gain education from the institute itself. As a result, the concept of e-learning seems to be making a huge mark all across the globe. And no wonder, with the easy access to mobile phones and smart devices, the popularity of educational apps turns out to be growing at a fanatic pace. After all, these apps can be easily downloaded and get started with. Apart from being easily accessible, these educational apps enable end users whether they are teachers or students to make the most of it irrespective of their current location. The teacher might be located in a different country, but still, the student can receive a proper education.

The apps enable everyone to communicate with anyone globally and receive an adequate amount of learning.

#2 Enhanced Customer Engagement

Another benefit of these educational apps is enhanced customer engagement. Also, not to mention that these types of applications are more and more energizing and entertaining. You see there was a time during the pandemic when educators were found struggling enough to compel students to take their classes attentively. You see we have always been well-acquainted with the theory of studying in a physical class but since that wasn’t feasible during the pandemic, slowly and steadily educational apps started gaining popularity.

And since these classes started taking place on the respective smart devices, students became automatically interested like never before. In fact, most educational apps consist of interactive images, stories, videos, PPTs and a lot more! As a result, what’s more you need!

#3 24/7 learning

Another significant benefit of using these educational apps is that here information is accessible 24/7. Yes, such apps are accessible at any point in time. Also, in case, if a student misses a period due to any reason, the app automatically provides notification and they can attend the recorded class at any point in time. Here one student is not responsible to take notes from another, especially for missed periods and classes. In fact, here they also have the option to download the lecture and go through it whenever and from wherever they feel like.

In addition to 24/7 easy accessibility, these apps tend to incorporate a wide range of interactive methods. Here it's no longer one-way communication, it’s two-way communication. Also, since there are more and more interactive sessions, students do not tend to miss or bunk the classes. They can attend to them comfortably in their respective homes.

In addition to this, there are several benefits such as time and high-end flexibility, a wide range of choices, saving ample of money, high-end efficiency, everything is simple and easy to use and a lot more!

So basically who uses these educational apps?

  • Kids of all ages, of course!
  • Pupils or students who are applying for specific university programs
  • Those who love educating themselves every now and then
  • Those who are willing to master necessary skills, especially the one which is required for their current jobs
  • Institutions who want to be more innovative with their learning programs

Types of Educational Apps

  • Learning platforms
  • Learning apps for a precise subject
  • Educational based games
  • Learning management system (LMS) apps
  • Classroom education apps
  • Apps specifically for kids

And here comes the big question, how to create a successful educational app?

How to Develop an Educational App and How Much It Costs?

Further down below I would like to mention a step-by-step guide that can assist you well in conducting your first educational app development project. So without further ado, let’s get started!

#1 Decide on what are you willing to offer

Go through the aforementioned types of educational apps available around and see what exactly you are willing to provide to your end users. Much like any other industry, even the education industry has a lot to offer. When it comes to ideas, I am pretty sure there must be a lot going on in your mind. Well, first and foremost you must consider what are the needs and requirements. Then see whether you want to offer an AR-based educational app or would you like to create something for handicapped kids, apps for a personal tutor, educational games and quizzes, Q & A based apps, Vocabulary enhancer apps, apps for improving math, storytelling apps and whatnot!

As soon as you decide what you are willing to make, it’s time to determine exactly what functionalities and features you would like to include in the app development project. Of course, here you can start looking for reliable educational app development companies around.

Now let's say you want to build an interactive-learning application for your end users. What can be done? Simple, first you need is to incorporate as many languages as you can for your students to grasp and get attracted to the app. Try integrating more and more interactive-based activities, videos, tutorials, audio and a lot more.

#2 Try offering more control to the end users

Another interesting step that must be taken into account anyhow is. For whom you are developing such an app, for your end users right? Well, so try offering them as much control as you can. By offering them easy access and control, nothing can stop them from vouching or going gaga about your app development project.

What else can be done here? Since it’s an education app, content is pretty much at paramount. Yes, content has to be pretty well-optimized for students. There should be no scope for biases. Also, try making the app features more and more personalized and customized for the end users.

In addition, do not forget to create a better onboarding experience. Because you may realize this or not but a poor user experience can definitely lead to becoming a major turn-off.

#3 Features and functionalities

Now exactly what type of features and functionalities must be included in developing an educational app? Well, once you have determined what type of application you want to create then you need to start looking for similar types of apps available in the google play store and Apple play store. See what types of features and functionalities these applications possess and then you do the job.

For example, you can have audio-video based content, live sessions and classes, interactive courses and learning, offline courses, educational-based games, brain-enhancement games, push notifications, group chat and in-app discussions, downloading lectures, dashboard easily accessible for students as well as their respective guardians, exams, tests and other interactive activities, tracking their progress and a lot more.

#4 Figure out the Tech stack

The app development realm is extremely big. It comprises a variety of tech stack and here making the right choice turns out to be extremely important. For example, if you are planning to develop an educational app for an Android iOS-based platform then you need a tech stack that comprises Swift and Objective-C programming languages and Xcode IDE.

For Android, we can consider Java and Kotlin languages, Android Studio IDE, and Retrofit REST clients. Also, here you need to determine whether you are willing to create a native educational app or a cross-platform-based app. Now how are they different?

Most of the native apps comprise of:

  • High price
  • High requirements of developers
  • Scalability and flexibility and robustness

Cross-platform apps consider:

  • Low overall prices
  • Animations and 3D objects limitations

However, You can always opt for a reliable and reputable software development company that has high-end experience of developing such applications for their valued clients. And now comes the very crucial part, how much does an educational-based app development project cost?

Well, to begin with, there is no cookie-cutter or a predefined answer to this question. A mobile app development costs often vary depending on what features and functionalities you are willing to incorporate here. For example, if you are creating a basic educational app for kids, the entire process might take 2100 hours to complete but you need a team of front-end developers, UI/UX designers, managers and testing. So the cost definitely goes up.

I am not trying to scare you but if you are trying to develop a successful app, it is definitely going to cost you unless you end up hiring offshore software developers to do the job. In addition you can think of ways to monetize your app such as:

  • Try developing paid apps
  • Try earning by offering large subscriptions
  • Freemium apps must be taken into account
  • In-app ads
  • Use disruptive technologies such as AR, VR and AI

Time to turn your mere ideas into Reality

And we are done here! Education apps or the need for educational apps is not going to slow down. So if you want to make the most out of this lucrative industry, it’s time to jump right now! I hope you did find the following post worth a read. Drop us a comment and share with us what you like and what you disagree with and let’s make this process of sharing information more and more exciting.

In case, there are any concerns or doubts regarding the topic, feel free to let us know and we will try our best to clear your doubts. Good luck with your app development procedure.

#contactcenterworld, @tatvasoft

About TatvaSoft:
One of the leading software development companies in Dallas, TX that provides a full range of software development services including web development, app development, e-commerce development & many more. We have a large panel of experts with more than 21 years of experience in delivering top-notch software solutions in various industries like education, healthcare, transportation and logistics, fintech and insurance, and more. With the help of its high-tech resources, TatvaSoft empowers its clients to build unique and innovative business IT solutions. No matter what your needs are, we can deliver.
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Today's Tip of the Day - Go For It!

Read today's tip or listen to it on podcast.

Published: Friday, September 1, 2023

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2023 Buyers Guide Analytics

Page: 12

CardBoard: Real-time data, shows the most important KPI’s in your Contact Center.
Built for data | Designed for business | Empowers teams

Acqueon Technologies Inc.

Acqueon's AI-driven conversational engagement software enables sales, marketing and service organizations to engage in emotionally connected dialogs with customers via their channel of choice for significantly improved results. The Acqueon suite adds multichannel campaign management, contact center analytics, desktop, and CRM connectors for your contact center software of choice, including Amazon Connect, Cisco, Nice inContact, and Twilio. Acqueon conversational engagement software leverages the Acqueon IQ platform to aggregate data from the various applications, assemble rich customer contexts, and drive next-best-action using powerful statistical and predictive models.


Noble IQ
Turn business insights into actionable intelligence. Noble’s IQsolutions provide you with rich and robust customer data that can transform your business. Automate decision making and campaign management and refine the quality of interactions with precision and efficiency. We have developed proprietary and patented tools to help you make sense of data on your current operations and then help you make strategic decisions to improve performance and efficiency. Identify who your best customers and prospects are and the ideal methods to reach them. Understand what types of campaigns work best for your business and how to optimize underperforming campaigns. And nake real-time decisions rather than looking back to see what went wrong.

BPA Quality

Call Center Quality Monitoring
Outsourced call center quality solutions including Multi-lingual, Multi-Channel Quality Monitoring, Call Center Consulting, Psychometrics & Analysis of Customer-Agent Interactions, Cloud-based Quality Analysis Software configured by Needs, Virtual & In-person Training, Speech Analytics & Speech Analytics Management.

Call Tracking Metrics

Automate insights from all your customer communications

There's no better way to get to know your customer than through their own communications with your brand. Gain a strategic advantage and a thorough understanding of your customer's full journey with a complete suite of conversation intelligence tools and features. Measure customer sentiment, automatically identify and score qualified conversations, and give strategists everything they need to knock their campaigns out of the park.

Use conversation analytics to:

• Build your ideal customer profile
• Optimize your sales and customer service processes
• Maximize your resources to focus on quality conversations
• Identify trends and customer sentiment in real-time


CallFinder speech analytics
CallFinder® is a leading provider of cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription technology with sentiment analysis. Our easy-to-use solution is designed to help businesses and contact centers automate quality monitoring to improve agent performance and provide a superior customer experience.

With CallFinder, you get…

100% visibility into agent-customer interactions
100% monitoring of interactions, up from only 5-10%
Scalability of QA reviews with the same size QA team
CallFinder isn’t just your average speech analytics provider. When you work with us, you get unparalleled, continuous support through our MyAnalyst managed client servic...
(read more)

ComSys S.A.

CCube for Business Intelligence
CCube by Comsys is a business intelligence application, developed for enterprise contact centers. It delivers powerful, and dynamic reporting that enable managers to gain insight into their business. CCube is natively compatible with Aspect Unified IP and Cisco Unified Contact Center (UCCE/UCCX) platforms
Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with technology vendors like Cisco®, Aspect...
(read more)

Consilium Software

Consilium UniInsight™
The days of ‘business as usual’ are a distant memory for most of the world. And when it comes to contact centers, balancing between contact channels, deciding which agent locations or teams are doing well, working out how your customer satisfaction is being impacted by the less-than-perfect work environments of ‘lockdown’ agents…leaders are often at a loss when trying to get such insights from their contact center data. As the technology and business landscape changes, so too must the contact center reporting and analytics solutions that power decision making and performance management. With the new release of Consilium UniInsight™, we have tried to deliver contact center reporting and op...
(read more)


CROSSCRM.CX - CRM Dataviz Module
CROSS-CRM manages daily interconnection with your CRM tools to centralize data and analyse CX on all channels, and is able to provide deep analytics insights.

All the Kpi’S are here for precise control of your Customer Relationship : Interactions - Quality - Satisfaction - Campains forecast MyClient

Filters, Data Extraction, Custom Views, dates sheets, email subscriptions, xls Extracts, images, pdf

PLUS ! Automated extracts
for integration to third party applications.


Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.

Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
(read more)


Powered by AI, DialogTech’s DialogAnalytics analyzes conversations to provide marketing and sales teams a wealth of insights for smarter optimizations. With the power of conversation intelligence, you can learn which channels, ads, keywords, and webpages drive the best sales calls, if the caller converted, and more.

AI analyzes how calls are handled at locations and call centers to detect issues that negatively impact ROI. See what percentage of calls go unanswered and who is best (and worst) at converting callers to appointments and customers. Get email alerts when phone leads are mishandled at locations so those leads can be called back right away.

With DialogAnalytics, you can get a...
(read more)

eGain Corporation

eGain Analytics
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively.

1. Operational Analytics™ empowers the business to measure and manage the call center directly and without IT involvement.
2. Knowledge Analytics™ provides insight for eGain’s knowledge and AI applications.
3. Digital Analytics™ measures contact center performance within eGain’s digital channel applications.
4. Journey Analytics™ captures customer behavior on the website—identify the churn points and cre...
(read more)

eGain Corporation

eGain Analytics
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively.

ethosIQ, LLC

ethosAnalytics leverages data to provide business intelligence to enhance the customer experience and beyond. The analytics dashboards are customized based on client needs. ethosAnalytics enables data-driven decisions in seconds or minutes - not days or weeks.

Lieber & Associates

Contact center Analytics and Metrics
Lieber & Associates provides services to develop, interpret, and improve contact center metrics and analytics. The firm's experience spans forecasting, customer service, order-taking, lead-qualification, sales, segmentation, media-source-tracking, and testing design. L&A's president pioneered segmentation for telephone scripts and the tri-level service level metric. He brings broad analytics experience to contact centers.


CSAT.AI measures if the customer’s questions were answered, how empathetic was your agent and the customer’s sentiment to predict a CSAT score without pesky surveys, all in real time. QA is modernized and the CX game is improved - no matter if your agents are at their home or your office.

CSAT.AI automates QA, analyzing 100% of text, email and chat interactions. Without spreadsheets or manual entry, managers have comprehensive data to guide decisions - no need to even be in the same location!

CSAT.AI helps you protect your company and your people. Did a customer just threaten to sue you or abuse your agent? Now you know with real time push notifications.

CSAT.AI provides granular details by issue (delivery delay etc) or agent score.

OpsTel Services

With OpsTel VIEW™, you are able to monitor and immediately audit your agent profile data for accuracy and compliance across the entire contact center solution stack.


*OpsTel VIEW™ tracks down unused stale profile licenses and provides clients with detailed audits explaining their location, current and historical status
*Comprehensive audit across the enterprise, it only takes 10 minute
*Provides a view in to the data accuracy of agent profiles across multiple applications
*Drastically speeds up audit and validation processes
*Validates actions to implement for profile data integrity issues across multiple applications
*Can also assist in ensuring access level compliance...
(read more)


CXi - Customer Experience Insights
Pointel CXi, the IVR analytics platform, maps the entire customer journey and analyzes calls end-to-end to turn data into actionable insights. Centralized reporting is essential for seamless customer journeys, as it is critical to know where calls are transferred or abandoned.

CXi generates multiple reports on IVR performance, the Customer-IVR interactions, and sticking points in the IVR that cause customers to struggle. CXi’s IVR Analytics platform provides a comprehensive understanding of customer engagement.

Pointel Customer Experience Insights (CXi) delivers actionable information that enables businesses to reduce customer effort, operational costs and increase contact center effi...
(read more)


SIP-Trunk Demarc Monitor
Analyzes SIP signalling and RTP audio stream of every call passing through the network demarcation point. Provide a real time 24/7/365 network baseline database that contains the IP bandwidth, call traffic of up to 128 voice groups, Call Detail Record (CDR), call blockage and MOS voice quality. All information are displayed in SIP-Trunk dashboards and are used in many applications, such as Telco collaboration, UC/CC analytics, Work Force Optimization (WFO) and caller identification.


Social Media Analytics
Social media analytics is the practice of gathering data from blogs and social media websites and analyzing that data to make business decisions.

Typical objectives of Social Media include increasing revenues, reducing customer service costs, getting feedback on products and services and improving public opinion of a particular product or business division.

Key the activities involved:

Analyzing net sentiment score
Qualitative and quantitative of sentiment analysis
Measure the emotions (6 Emotions) of the consumers
Mapping out all potential advocates
Measuring a nationwide consumer sentiment
Unlimited data extraction & cleaning
Customized positive and negative keywords
Qualitative and quantitative insights & report writing
Measuring the consumer sentiment
Page: 12

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