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Article : Ignoring Fintechs as an Option for Availing Loans Will Cost You. Learn Why!

#contactcenterworld, @rupayloan1

Technology has revolutionized almost every aspect of our lives, from shopping to socializing, and it is also reshaping the financial services industry. Fintechs have sprung up in recent years, leveraging technology to make it easier for people to invest, pay bills, and even get loans. They also have made instant loans increasingly easy to obtain, thanks to cutting-edge technical integration and superior interfaces, as well as less strict eligibility requirements and simple paperwork processes. This has led to them become potentially one of the most sought out options for availing loans.

So, what is Fintech?

Fintech, or financial technology, is a broad term that refers to various businesses that use software to provide financial services. Financial technology firms are typically defined as startups that aim to challenge traditional financial models and larger financial institutions or traditional banks that are less technologically integrated. With Fintechs, processes have improved not only in terms of smoothness but also in delivery time, improving the overall customer experience. As a result, the Fintech industry has changed Indian markets in terms of digital banking, digital payments, and personal finance management.

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Here are the key benefits of Fintechs that have made them so successful.

  • User Experience Has Been Simplified

In terms of efficiency, Fintech startups are highly functional. They use advanced technology to provide customers with innovative products that help them manage their finances as well as provide them with instant approval and simple disbursal options. The basic concept is to offer specialized financial services in a streamlined format such that customers can have easy access to a variety of financial products at their fingertips when they use a personal loan app.

  • Delivering Personalization

Fintech firms, like any other form of service provider, profit from putting the customer’s interests first. They gain the client’s confidence and goodwill by providing a positive user experience and resources to assist in setting and monitoring financial goals. A successful Fintech start-up strives to provide products to customers based on their preferences. Since not all products are appropriate for all customers, customization and flexibility are the attributes that will attract a customer to specific Fintechs. Notification systems that warn consumers about fees, policy renewals, or suspicious transactions in their accounts are prime examples of such personalization.

  • Emphasize Multi-Tier Functionality

Multiple users are accessing the same information at the same time in Fintech firms. As a result, multi-layer functionality is critical for these businesses. They must be able to handle thousands of simultaneous sessions without experiencing any delays in processing time. As a result, considering numerous inconsistencies, a Fintech must deliver within the specified time frame.

  • Integration Capability

Fintech firms should be able to integrate with third-party providers and payment gateways to offer a wide range of financial solutions and products. This means they must be compliant with the appropriate vendors in order to allow for a seamless exchange of data and prompt, real-time response.

  • Seamlessly Online Process

From the application to the disbursement, anything can be done through the online website of the lender or the user-friendly app. You simply fill out the application form, including the required information, and upload the required documents, and you’re finished! All you have to do now is sit back and wait for your payment.

  • Enhanced Turnaround Time

Fintechs have created interfaces and proprietary algorithms to automate many procedures, such as eligibility tests, verifications, and credit evaluations, by using technology to its full potential. This reduces the need for human interaction, saves time, and allows funds to be sent to borrowers quickly. It is possible to gain access to funds in as little as 24 hours!

  • Better Security

A large number of online transaction frauds are being exposed. As a result, consumers are reluctant to share sensitive details online. Data security is ensured by Fintech firms adhering to cyber security norms in place for data safety and consumer privacy. Most Fintech firms are audited regularly and have accredited security frameworks in place to prevent security breaches. Many businesses have crisis recovery procedures in place that help secure sensitive information in the event of a security breach.

Final Thoughts

There is no denying that Fintech has a bright future in today’s economy. In the banking industry, they have earned a solid reputation. The Fintech industry will have to keep floating innovative ideas and products in order to keep up with the changing markets.

#contactcenterworld, @rupayloan1

About RupayLoan:
Rupayloan was founded to solve the fundamental problem of individuals and businesses, i.e., getting easy access to finance when they need it.
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Published: Friday, June 18, 2021

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2021 Buyers Guide Customer Relationship Management

Alliance Infotech Pvt Ltd

alliance Infotech (P) Ltd. is an ISO 9001:2008 certified company and OEM having more than a decade of experience in CRM and Computer Telephony (CT) software solutions. Our CT products are sold in Telecom, Police, Media, Bank, Corporate, Defense and Contact-Centers. We have established technical relationship with leading component providers as a Digium Select partner, Sangoma, Microsoft Certified Partner and Dialogic amongst others.

Alycom Business Solutions

CRM Solutions, Digital Marketing, Business Management Consultancy, HubSpot CRM, SugarCRM, Goldmine CRM
Since 2000, we help businesses to grow and increase revenues. We are a certified CRM solutions provider and digital marketing agency that align and automate your marketing and sales efforts to connect with ideal customers and make customers for life.

We strive every day to learn, improve, and grow in our ability to bring practical, efficient, state of the art, and affordable solutions for our customers. We use latest technologies to improve your business's marketing, sales, and customer relationship management.

We are looking forward to serving you with our knowledge, expertise, and experience, so you and your team may benefit by closing more sales, providing exceptional service to and retaining customers for life.


Zoho CRM Suite
Zoho CRM is a world leading cloud based customer relationship management suite covering all CRM functionalities a modern company needs :
- Multi Channel Lead Management
- Sales Force Automation
- Quotation & Order Management
- Full 'Lead to Order' process
- After Sales Services
- Social Media Management
- Mass E-mailing & Marketing Automation

& several other capabilities

Commence Corporation

Commence CRM
Comprehensive solution for automating sales, marketing, customer service ticketing and project management.

eGain Corporation

eGain Solve™
eGain Solve™ is the industry’s leading cloud solution for omnichannel customer service and engagement. As the industry’s only unified customer engagement and knowledge management software suite, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. The suite consists of modular, best-of-breed applications built on a unique customer engagement hub platform, eGain CEH™ Platform, that combines 360-degree customer context, intelligent process guidance, and actionable knowledge to enhance every customer interaction. The web-services-based architecture of the platform enables rapid innovation and extension of customer engagement capabilities.


FinCRM - CRM Software
FinCRM holds expertise in providing Customer Relationship Management (CRM) software and Full Stack Office Management solutions. The company possesses prowess in developing tailored CRM software solutions with integration of advanced features to empower your workforce and lead to the pathway of lucrative business opportunities. It also offers CRM integrated Office Management Software to streamline your internal operations, improve marketing proficiency, and upsurge productivity.

FinCRM is developed to serve several industries, including insurance, bank, NBFC, education, e-commerce, auto dealership, and more. The software is developed in such a way that any industry player can customize it...
(read more)

MFE International

Creatio(formerly bpm'online) Process-driven unified CRM
Unified Marketing, Sales, Service CRM built on a business process management (BPM) platform. Award winning CRM .Recognised by Gartner, Forrester, OVUM, Nucleus research as leading marketing automation, sales automation, customer engagement, business process automation and dynamic case management software.
A new process-driven CRM and not the traditional CRM type.

NetHunt CRM

NetHunt CRM
NetHunt CRM blends entirely with Gmail, placing the full-featured CRM right next to your emails. Everything you need is now available in Gmail inbox: customer profiles, deals and opportunities, data filters and views, team collaboration, email tracking, bulk email campaigns, and much more! Simple setup process, intuitive UI, and personal guidance of customer success allow quick integration.

Core Functionality:
- one-click lead capturing;
- pipeline and deals stage management;
- unmatched integration with G Suite apps;
- integration with Linkedin and other apps via Zapier;
- automated contact sync;
- bulk email campaigns, open and clicks tracking;
- dashboard, performance reporting, and tasks;
- full customisation.


A complete contact centre technology offering including a flexible and highly configurable CRM solution which can be multi-tenanted, relational and visually configured. CRM entities are fully embedded in a sophisticated dynamic call scripting drag & drop solution which allows for complex process flows and integration to external systems for the delivery of an integrated intelligent agent desktop solution. The solution can be integrated to telephony for both inbound and outbound using the Noetica Voice Platform which is a fully featured contact centre telephony platform.

Notoriety Group

Customer Relationship Management
We Offer a great service level to outsourcers, our teams are focus to provide an added value to end clients and our partners.
we provide services with excellence. Our customer centricity is our secret to always deliver a great customer experience.
NOTORIETY is your power to grow and thrive


Customer Relationship Management enables you to focus on your organization’s relationships with individual people – whether those are customers, service users, colleagues, or suppliers.

CRM is a hybrid business solution that can increase sales and marketing efficiency many other key customer relationship matters. CRM platform enables you to focus on your organization’s relationships with individual people – whether those are customers, service users, colleagues, or suppliers.

Benefits :
- Help to see 360 degrees of customer view perspective
- Analysis to measure performance and gain new target and business insight
- Tracking and scheduling are centralized in one database
- Help to stay abreast and stay close each other, increase productivity.


Trendzact CRM
Trendzact’s CRM case management platform specializes in contact engagement centers with complex workflows or integrations. Our features, full customization, scalability, native on-demand AI and flat-fee pricing sets us apart from the competition.



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