Article : International Contact Center Week - Day Six Activities
The 8th annual International Contact Center Week is going strong and contact centers from all around the world are participating in this week-long event which celebrates our massive industry. We invite you to celebrate alongside with your co-workers and to take part in some of the suggested activities below. It's a great way to boost morale.
This year we partnered with TopPlace2Work.com - it’s one of the best ways to measure Employee Engagement instantly and it’s available in over 16 languages! Find out more at www.TopPlace2work.com
Scavenger Hunt/Internet Scavenger Hunt
Tools required: some clues and objects to find
Cost: nil – unless you offer a prize
Time away from the phones: nil – do during lunch
Watch teams scramble for answers in our Scavenger Hunt. In the office or over the internet, the Scavenger Hunt is a great way to share information, and work together as a team. Create a list of objects (for example: a red pen, a mug, a blue binder) and give a copy of the list to each team. Hide each one of the objects on the list in different areas around the office, or outside (making sure there are enough objects for each team to find. So if there are two teams, make sure there are two red pens hidden.) The team to return first with their collection of found objects is claimed the winner. They must possess ALL the objects that are on the list.
Tools required: none
Time away from the phones: nil
Have every member of your staff represent their favorite team by wearing their respective jersey. It can be any sport they wish. You can even get creative with some face-paint, hats, etc.
Belly Dancing Contest
Tools required: maybe a little music!
Cost: Nil - unless you want to offer a prize
Time away from the phones: 15 - 30 minutes. A little more if you have heats
This is lots of fun! Invite everyone to take part - play 30 seconds of music and have heats. You can either choose to vote for the best or the worst belly dancer and winners of heats go head to head for the best, or worst, belly dancer in your contact center!
You can score based on technique, fun, agility and originality.
Other Suggestions Include:
- Step counter day - walk as many steps as possible in a day – prize for the highest!
- Healthy food day – a spin on food days – focus on healthy foods!
ContactCenterWorld.com will be posting daily activities throughout the course of International Contact Centre Week. We invite you to follow along with the suggested guide for fun daily activities that will boost morale within your contact centre. Feel free to create your own events.
Please if you can share with us what you are doing on the day and even upload photos on our website under the Wall post section above, that would be awesome
Also if you send out any tweets use #iccw and also #contactcenterworld and @rajwadhwani
Today's Tip of the Day - Anticipate Volatility
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Tuesday, September 15, 2015
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