Article : International Contact Center Week - Day Six Activities
The 8th annual International Contact Center Week is going strong and contact centers from all around the world are participating in this week-long event which celebrates our massive industry. We invite you to celebrate alongside with your co-workers and to take part in some of the suggested activities below. It's a great way to boost morale.
This year we partnered with TopPlace2Work.com - it’s one of the best ways to measure Employee Engagement instantly and it’s available in over 16 languages! Find out more at www.TopPlace2work.com
Scavenger Hunt/Internet Scavenger Hunt
Tools required: some clues and objects to find
Cost: nil – unless you offer a prize
Time away from the phones: nil – do during lunch
Watch teams scramble for answers in our Scavenger Hunt. In the office or over the internet, the Scavenger Hunt is a great way to share information, and work together as a team. Create a list of objects (for example: a red pen, a mug, a blue binder) and give a copy of the list to each team. Hide each one of the objects on the list in different areas around the office, or outside (making sure there are enough objects for each team to find. So if there are two teams, make sure there are two red pens hidden.) The team to return first with their collection of found objects is claimed the winner. They must possess ALL the objects that are on the list.
Sponsor message - content continues below this message
2020 '15th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
Sports Jersey Day.
Tools required: none
Time away from the phones: nil
Have every member of your staff represent their favorite team by wearing their respective jersey. It can be any sport they wish. You can even get creative with some face-paint, hats, etc.
Belly Dancing Contest
Tools required: maybe a little music!
Cost: Nil - unless you want to offer a prize
Time away from the phones: 15 - 30 minutes. A little more if you have heats
This is lots of fun! Invite everyone to take part - play 30 seconds of music and have heats. You can either choose to vote for the best or the worst belly dancer and winners of heats go head to head for the best, or worst, belly dancer in your contact center!
You can score based on technique, fun, agility and originality.
Other Suggestions Include:
- Step counter day - walk as many steps as possible in a day – prize for the highest!
- Healthy food day – a spin on food days – focus on healthy foods!
ContactCenterWorld.com will be posting daily activities throughout the course of International Contact Centre Week. We invite you to follow along with the suggested guide for fun daily activities that will boost morale within your contact centre. Feel free to create your own events.
Please if you can share with us what you are doing on the day and even upload photos on our website under the Wall post section above, that would be awesome
Also if you send out any tweets use #iccw and also #contactcenterworld and @rajwadhwani
Today's Tip of the Day - Real-Time Information Solutions
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
Published: Tuesday, September 15, 2015
2020 Buyers Guide Inbound Call Handling Services
Contact Centre Services
We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services.
Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available.
Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and fur...