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Article : iSCSI has Setup Mid-Sized Organizations for a 2010 Data Migration Wakeup Call

In 2007, IDC estimated that 211 PBs of iSCSI storage (Internet Small Computer System Interface, an Internet Protocol (IP)-based storage networking standard for linking data storage facilities) was shipped worldwide. This grew to 500 PBs shipped in 2008 and was forecast to continue to grow in 2009 and beyond. But what those numbers do not reveal is that it is mid-sized enterprises who bought the majority of these iSCSI storage systems. Now these same organizations are about to get a wakeup call as they start their upgrade cycles and encounter the challenges associated with migrating data to newer iSCSI storage systems.

The period of 2006 through 2008 saw the rapid adoption of networked storage among mid-sized organizations with iSCSI storage systems assuming the role of favorite for these size organizations. So as they deployed these iSCSI systems, they went through great pains to centralize the storage of their application data on these arrays.

But that was 2 - 4 years ago and, with 2010 now upon us, these first generation iSCSI storage systems are starting to show their age. 250 GB hard disk drives (HDDs) and 1 Gb Ethernet ports are so 2007, manufacturer warranties on these storage systems are expiring and, as they do, pricey support contracts are kicking in.
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This is prompting more mid-sized organizations to start product refresh cycles for their existing iSCSI storage systems to get newer systems. But as they do, the costs and disruption associated with this transition to a new system start to rear their ugly head.

The cost and disruption hit them in one of two possible ways. If mid-sized organizations are using and elect to stay with an iSCSI storage provider like Dell EqualLogic or HP LeftHand, they can leverage the software on these systems that do data migrations for them from the old to the new hardware so their disruption is minimal.

However there is a catch: organizations have to purchase all of their new storage from these providers to take advantage of these features. This leaves them with little flexibility or negotiating power when it comes to acquiring new storage since they can only buy storage from these providers in whatever storage configurations and prices that they make available.

Switching to another storage provider is just as bad if not worse. While organizations are always free to buy from any iSCSI storage provider that they want, migrating the data from the old system to the new one becomes a costly and disruptive proposition. A worst case scenario includes:

  • Purchasing data migration software for each application server attached to the iSCSI array
  • Install and configure the data migration software on each application server, possibly requiring a server reboot
  • Configuring the application server to discover its assigned storage on the new iSCSI storage array
  • Use the application's processing resources to copy the application data from the old system to the new system
  • Stop the application to start using the new storage system

Then there are the hidden costs associated with data migrations no one likes to discuss. Organizations may need to continue to pay maintenance on the old storage system should the data migration take longer than expected or not go as planned (a likely scenario). Another probable expense is obtaining the vendor's professional services that are needed in order to successfully complete the migration of data from one system to another.

The good news is that new options are now available that give users more flexibility to perform these data migrations without locking them into a specific solution or making the selection of other solutions impractical to implement.

Specifically, the RELDATA 9240i includes its own data migration software that can migrate data from any other iSCSI storage system to the 9240i. This can be accomplished without requiring third party software or contracting for expensive professional services to perform the data migration.

Further, because the 9240i can migrate the data while the application is still operating, application disruption is minimal and only needs to occur during the final stages when the application switches from its current storage system to the storage presented to it by the 9240i.

Storage system refreshes and data migrations are a natural part of the life cycle of any networked storage solution and beginning in 2010, more mid-sized organizations are going to run up against this reality. However this expense and disruption is not a requirement for those organizations willing to looking outside of the box for new and innovative solutions. By taking advantage of data migration features found on the 9240i, these organizations get both flexibility and choice when it comes to making a selection of an iSCSI storage system.

About DCIG:
Company LogoFounded in 2006, this analyst firm focuses on archive, backup, retrieval and storage systems. Analyzes software, hardware and services companies within the storage and electronically stored information (ESI) industries. Provides unbiased and informed evaluations on sponsoring and non-sponsoring companies to consumers, public relations firms, business analysts and other companies as well as writing technology white papers, business solution briefs and market analysis reports. The company has offices in Nebraska and Texas
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Today's Tip of the Day - Agents Are Still Important!

Read today's tip or listen to it on podcast.

Published: Wednesday, March 17, 2010

Printer Friendly Version Printer friendly version

2020 Buyers Guide Inbound Call Handling Services


Calls are received by the right person or department. The right corresponding information is shown to the agent which makes that appointments are handled quicker and more secure.


Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.

Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
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Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

Connect Assist

Contact Centre Services
We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services.

Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available.

Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and fur...
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Jointly International Inc.

Front Office Solutions
Front office is your Company’s first line of customer interaction and serves as the mirror of your business. Focus on your core business and let our competent staff handle your various front office needs such as:

* Customer Service via chat, email or phone
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* Helpdesk
* Virtual Assistant/Receptionist
* Answering Service
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* Debt Recover, Collections
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MattsenKumar LLC

Contact Center Outsourcing
By catering valuable, usable and enjoyable customer service, businesses can increase their CSAT Score and Customer Retention Rate. We help organizations to provide quality customer service through varied channels like email, phone and live chat. Ensuring quality after-sales support is our USP and we rely on proven approaches to ensure quality customer service.

Tru29 Outsource Solutions Inc.

Front Office Solutions
Any part of your business operations that requires constant end-customer facing task is an essential part of your business.

This task requires a good customer experience results for every customer interaction. Our extensive experience in handling Front Office related tasks can help you focus on your core business while being cost-efficient at the same time.

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