Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Chai Domingo
Director, Contact Center
339
Eric Sherman
VP Business Development
17
Mahendra Setyawan
Division Staff
199
Annie Padayachee
Customer Service Director, South Africa
158
Scott Walles
Operations Manager
10

Article : Recognition or Award, Which Matters More for the Employee? And Why?

#contactcenterworld

Importance of recognition program

If people start considering that recognizing programs are time-consuming or they are just related to HR program, then the importance of them gradually reduces. If in case the awards and recognition program are not consistent then there are no chances to make it more effective. And if this happens then it is not at all relevant. In fact, most of the companies come up with recognition programmers and employee recognition as to compete with competitors.

In recent days, many of the organizations are monitoring and triggering in order to make the employee recognition programs to be more effective. According to the research, it has been determined that the awards and recognition program has a very important significance. To be more specific it has the capability to increase the employee engagement that eventually puts the turnover.

If an employee receives awards and recognition, then they would definitely feel something more prestigious. Even the managers should get informed with the approach of rewards to the employees. They should know how to deal with the employee recognition and awards so as to have a powerful impact on the employees.

It is not the fact of the determining teams or individuals who are performing well, but it is beyond awards. It's important to understand the different factors that made them get onto the successful track. There are different employee recognition award categories such as,

  • Excellence in Humor and Entertainment
  • Office Lunch Expert
  • Outstanding Innovator
  • Outside the Box Thinker

How to implement rewarding program

The primary step towards developing or purchasing organization system is to know that it's very easy, instinctual as well as comprehensive of awards and recognition. Even though it is difficult to implement an employee recognition or reward program but it is necessary to train each and every employee and the managers to know how to use it. If it is customized and personal then it will be quite simple as it is open for all the employees so as to recognize each and every individual.

One main reason behind awards and recognition is the employees know each other very well. And the work of the senior employees is to make sure that the values are set appropriately. However, they should have the proper knowledge to make sure that the awards and recognition are occurring consistently. The impact of consistent makes an effective impact.


The future trend gets focused on

The future trend of awards and employee recognition is completely focused on the following estimation.

Symbolism: Awardsand rewards will definitely help the company to achieve anything. Similarly, the employee will also have good recognition.

Impact: The impact of awards and recognition is ultimate. Therefore, it provides the employee to get engaged along with the building communication values.

Easy: In order to run the organization in a more effective way one has to definitely encourage awards and recognition.

Inclusion: It would be more privileged if the companies can also involve employees and their families as well.

Definitely, a software program that implements rewards and awards and recognition will definitely have a positive impact on the business. And the organization should also continue the process so as to sustain its successful journey. Before the companies should provide vouchers so that it is easy to access awards. Most importantly, the primary concern of the awards and recognition is to have recognition, experience rather than just winning awards.


Importance of employee recognition

As a business owner, it is the responsibility to take proper care towards the employees. And employee recognition plays a vital role in it. In fact, there are many benefits that equally balances the organization and the employees as well. The importance of employee awards and recognition can be categorized as to increase engagement of the individual employees in their works.

Employee recognition will definitely have better encouragement with positive results of the company and its performance. The individual employees will be awarded their loyalty and best science. It will definitely build a positive support and working environment in the company. In addition, it becomes an encouragement for ownership of the place in the individual employees. Some of the employee recognition award names include,

  • Customer Service Awards
  • Peer-to-Peer Recognition
  • Retirement Awards
  • Safety Awards
  • Top Performer Recognition
  • Above and Beyond Recognition

Guidelines for effective employee recognition

It's, in fact, true that recognition experience matters than just an award. If they are effectively done, then the employees can work beyond their standards. The guidelines will help the individuals to be effective, employee recognition easier.

One should recognize what they would like to achieve through awards and recognition.

They need to be clarity and consistency that are primary while considering recognition.

There should be an inconsistent balance between recognition as well as an approach to recognizing them.

Conclusion:

Every recognition company should in providing vouchers that offer a huge response of recognition. So that the employees will have access to thousands of awards and recognition that can be cherished for a lifetime. Remember that the main priority is not about rewards or awards it's all about recognition. Every employee should get minimum recognition and the awards and recognition need to be appropriate to the achievements. Finally, this is how values are given more importance and one of the creative employee recognition ideas is to find the best recognition solution that definitely improves the image of the company.

#contactcenterworld


About Olympia:
Company LogoEstablished in 1963 Olympia is an owned and operated family business. We feel privileged to have served and satisfied so many customers over the many years we have been in business. Since inception, Olympia has sought to provide its customers with excellent service and a quality product at a competitive price. We have seen many changes in the market over the last 5 decades of business. Today we service Corporate Companies, Schools and Universities, Educational Institutions. Sporting clubs and individuals together with Small businesses and Government departments.
Company RSS Feed   Company Profile Page

Today's Tip of the Day - Benefits Of Certification

Read today's tip or listen to it on podcast.

Published: Tuesday, March 6, 2018

Printer Friendly Version Printer friendly version

2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
PH: 1-720-362-5005
 

New 2021 Membership

About us - in 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =