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There are a variety of ways contact center go about recruiting staff to their centers, and each one has different levels of success. We asked our members what methods they use to recruit new agents, and received answers as varied as the centers themselves.
A great source for posting openings in your contact center is to use the ContactCenterWorld Job-Post feature. Easy to use, read by thousands - it will help you to quickly find that ideal employee. You can find it at this link:
https://www.contactcenterworld.com/job-center.aspx
Want to find out about the Best Recruitment Campaigns in the world? It is one of the catagories at our world conference and you can learn what really works! Find out more Here:
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ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
www.contactcenterworld.com
Published: Friday, October 2, 2009
2.) | Pointel CCaaSSync – Contact Center Disaster Recovery Solution CCaaSSync is a comprehensive solution to help businesses prepare for unforeseen disasters that may impact their Genesys cloud contact center infrastructure. Our disaster recovery solution ensures that your business remains operational and continues to provide seamless customer service even in the event of catastrophic failure of your primary infrastructure. Our disaster recovery solution is a cloud-based service that allows you to synchronize your primary Genesys cloud contact center infrastructure with your disaster recovery Genesys cloud contact center infrastructure, allowing you to quickly and easily switch over to the backup infrastructure in the event of a disaster. This ensures tha... (read more) |
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Eko Wiyanto Director -- Lead Consultant Service In Mind -- PT. Service Mandiri Indonesia |
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