2010 should see some significant leaps in the field of technology and its effects on contact centers. We asked industry professionals what technology they believe will have the biggest impact on contact centers over the next 12 months.
About ContactCenterWorld:
# ContactCenterWorld
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
www.contactcenterworld.com
Published: Friday, February 19, 2010
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall