Sometimes decisions need to be made to reduce costs, and most leaders will immediately jump to staff reduction. But enterprising leaders will find clever ways to do things better and consequently achieve their cost reduction targets. These are the types of ideas you will get at theTop Ranking Performers Conference in Las Vegas.
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ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
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Published: Wednesday, August 19, 2009
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