Article : The Right Decision
Sometimes decisions need to be made to reduce costs, and most leaders will immediately jump to staff reduction. But enterprising leaders will find clever ways to do things better and consequently achieve their cost reduction targets. These are the types of ideas you will get at theTop Ranking Performers Conference in Las Vegas.
- Geoff Assing, Senior Support Operations Manager, Lone Wolf Technologies, Canada
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- Teri Melone, Manager of Outsourced Call Center Ops, The Home Depot, United States
- Larry Eiser, VP, Call Center Operations, Duke Energy, United States
- Anna Todd, Head of Operations, PlusOne Insurance Services, United Kingdom
- Sami Bahrawi, Managing Partner, FRONTLINERS, Saudi Arabia
- Bruce Ratcliff, Project Manager, US Cellular, United States
- Tina Ufeli, Ceo, Due Season Enterprises, Nigeria
Today's Tip of the Day - Motivation
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 200,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Wednesday, August 19, 2009
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