Technology can offer exciting possibilities in all areas of life, including opening new doors in the contact center industry. The world of telecommunications has undergone several paradigm shifts in the last few decades alone, and contact centers are quick to integrate the new technologies. What new technologies are you excited about? Contact Center Professionals answer this question.
# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
Published: Monday, August 31, 2009
|Teckinfo Solutions Pvt. Ltd.
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.