Article : Wardhani Soedjono Ranked #1 Contact Center Leader the World
Las Vegas – At the 2010 Best Practices Conference – The Top Ranking Performers in the Contact Center World – delegates heard from the top 4 contact center leaders in the world about their leadership style and methods. Delegates heard from Craig Johnson - General Manager for ACCENT Marketing Services (USA), Julie Warne - Head of Reservations for Carnival UK (UK), Wardhani Soedjono - CEO of PT VADS Indonesia and Nathalya Wani Sabu - Senior Manager, PT. Bank Central Asia, TBK (Indonesia)
The presentations were passionate and full of ideas on how these top leaders motivate and inspire their teams – lots of great information and best practices were shared and the audience were asked to vote on who is to be named the ‘best in the world’.
It was a close call, however Wardhani (Dani) Soedjono - CEO of PT VADS Indonesia clinched first place and received great applause as her name was announced as the best Contact Center Leader in the World.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Pictured above - Raj Wadhwani President ContactCenterWorld presenting Wardhani (Dani) Soedjono with her award as Best Leader in the World at the gala dinner on 5th November 2010. On the right of the picture is the 2009 Best Leader in the World Darrell Robertson of New York Life.
Raj Wadhwani, President of ContactCenterWorld added "What struck me about all these presenters was how passionate and inspiring they all are. They deal with challenges just like the rest of us but have a flair for leading in the face of adversity and doing it with pride. I would work for any of these leaders – they taught me a lot at the conference and all of them were simply amazing. Dani is particularly inspiring – a true role model for the best in the best and, even though she came out of retirement to take over at VADS, she has so much energy and enthusiasm its infectious!"
Top Ranking Performers in the Contact Center World Awards is an annual benchmarking and best practices awards program run by Contact Center World. More details of the 2011 awards which are open for entry until end of January 2011 at this link https://www.contactcenterworld.com/worldawards
The Top Ranking Performers Conference is a conference series that consists of 4 events around the world – 3 regional and 1 global best practices conference that is open for anyone to attend. More details of the 2011 conferences are at this link https://www.contactcenterworld.com/conferences
A full list showing the 2010 Global Rankings for all awards can be found at this link
Today's Tip of the Day - Contact Center Newsletter
Published: Friday, November 12, 2010
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Ma...
Genpact is a Business process outsourcing (BPO) company in India. It was formerly a GE owned company called GE Capital International Services or GECIS. It operates from India, China, Guatemala, Hungar...
|Intelenet Global Services|
Intelenet Global Services is an Information Technology Enabled Services (ITES) provider delivering contact center and business process outsourcing (BPO) services to global clients. The company provide...