Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.
Attending the EXPO is FREE to any member of our association and you can meet and interact with vendors of products and services in the industry.
Technology and services on display include:
- Artificial Intelligence
- Workforce Management
- Omnichannel solutions
- Employee Engagement Programs
- Training and Consultancy
and much more
Register for your FREE Expo pass today and visit as many times as you want when the expo is open!
Note you can also attend the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices CONFERENCE – Find out more at this link
Published: Wednesday, October 7, 2020
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people. Using a scientifically supported formula, Optymyse delivers stunning visuals which unlock the full potential of your contact centre whilst protecting the mental wellbeing of all of your employees.