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Upcoming Events

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

EMPLOYEE ENGAGEMENT

HOME AGENT TECH & ENVIRONMENTS

Event : How To Enter The Global Top Ranking Performers Awards FREE Webinar

Interested in winning what is regarded by many as being like the 'Olympics' for the contact center world?

...The most prestigious awards program where the Best Contact Center (CC) and Customer Experience (CX) companies, strategies and people from all around the world compete annually for the title of Best in the World!

Join this FREE webinar to learn:

  • Background To The Program
  • Award Categories
  • Judging Process
  • The Differences Between This And Other Award Programs
  • How Entrants Benefit
  • How To Enter!

This webinar will help current and new entrants find out how to increase their chances of success and the true value of these awards when compared to other programs

Various dates and times - check this page for details
https://app.livestorm.co/contactcenterworld/global-awards

 

 

Today's Tip of the Day - Don’t Over Glamorise Your Job Adverts

Read today's tip or listen to it on podcast.

Published: Wednesday, May 22, 2019

Printer Friendly Version Printer friendly version

2020 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
PH: 01442 458300
 
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Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
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