Executive Interview : Executives Speak on the Greatest Challenges of the Contact Center Industry in 2018
Executives share their view on what they feel has been the greatest challenge the contact center industry has faced in the last 12 months
- Andrew Shockney, President, What Box Consulting Group, United States
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- Shirley Hung, Vice President, Everest Group, United States
- Kimber Houlne, CEO, Working Solutions, United States
- Dan Somers, CEO, Warwick Analytics, United Kingdom
- Irine Lopez, Director, ILO Simple Solutions Sdn Bhd, Malaysia
Today's Tip of the Day - Service Level Agreements
Published: Friday, March 29, 2019
|Turkcell Global Bilgi|
Turkcell Global Bilgi was established as a Turkcell Group company in 1999. It provides services from a total of 18 locations, 14 in Turkey, 4 in Ukraine with over 12.000 employees with a seat capacity...
AssisTT, serving in 20 cities and 25 different centers throughout Turkey with approximately 10 thousand employees, is a customer contact point. It also serves as a strategic companion to many public o...
Pakistan Telecommunication Company Limited (PTCL) that started its operations in January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization, Ufone became a part of the Emirates Tel...
Mobily is the trade name of Saudi Arabia's second Telecommunications company, Etihad-Etisalat consortium. The company, as the winning bidder for Saudi Arabia's second GSM licence, provides mobile tele...